Pengaruh Manajemen Pengetahuan terhadap Kinerja Bisnis dan Kapabilitas Inovasi Teknologi sebagai Variabel Mediasi (Studi Kasus: IKM Logam Ngingas)

Rohmana, Firda Kurnia (2023) Pengaruh Manajemen Pengetahuan terhadap Kinerja Bisnis dan Kapabilitas Inovasi Teknologi sebagai Variabel Mediasi (Studi Kasus: IKM Logam Ngingas). Other thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Pandemi Covid-19 mengakibatkan ribuan produk dari IKM Logam Ngingas gagal dikirim dan juga terjadi penurunan omzet di tengah pandemi. Namun, IKM Logam Ngingas kini telah mengalami pemulihan secara perlahan dan menunjukkan pergerakan positif, maka diperlukan inovasi yang nantinya akan meningkatkan keunggulan kompetitif untuk memanfaatkan daya saingnya sehingga dapat menunjang kinerja bisnis dari IKM Logam Ngingas. Untuk mempertahankan keunggulan bersaing serta meningkatkan kinerja, manajemen pengetahuan diakui sebagai senjata penting. Karena manajemen pengetahuan merupakan intangible asset yang perlu dikelola serta diperlukan upaya penyaluran pengetahuan. Melalui penerapan manajemen pengetahuan dan inovasi dalam usaha IKM, maka diharapkan kegiatan IKM logam Ngingas mampu meningkatkan kinerja dalam organisasi. Berdasarkan pemaparan tersebut, penelitian ini bertujuan untuk mengidentifikasi dampak manajemen pengetahuan terhadap kapabilitas inovasi teknologi dan kinerja bisnis dari IKM Logam Ngingas yang berada di Waru, Sidoarjo. Penelitian ini termasuk dalam penelitian deskriptif kuantitatif dengan menggunakan penyebaran kuesioner. Pengolahan data pada penelitian ini menggunakan metode Partial Least Square Structural Equation Model (PLS-SEM). Melalui 216 kuesioner yang berhasil dikumpulkan yang kemudian dianalisis dengan bantuan software SMART PLS 3.0. Melalui hasil analisis dan pengolahan data dari SMART PLS 3.0. menunjukkan bahwa manajemen pengetahuan berpengaruh terhadap kapabilitas inovasi teknologi, kapabilitas inovasi teknologi berpengaruh terhadap kinerja bisnis, manajemen pengetahuan tidak berpengaruh secara langsung terhadap kinerja bisnis, dan kapabilitas inovasi teknologi memiliki peran mediasi dan berpengaruh terhadap manajemen pengetahuan serta kinerja bisnis. Dengan penelitian ini diharapkan dapat membantu IKM Logam Ngingas melalui kapabilitas inovasi teknologi sebagai variabel mediasi menunjukkan adanya hubungan terhadap variabel manajemen pengetahuan terhadap kinerja bisnis.

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The Covid-19 pandemic affected thousands of products from IKM Logam Ngingas that failed to be delivered and experienced a decrease in turnover. However, IKM Logam Ngingas has now experienced a slow recovery and is showing positive movement. Innovation is needed to tackle the issue to increase competitive advantages to support the business performance of IKM Logam Ngingas. To maintain competitive advantage and improve performance, knowledge management is important. Knowledge management is an intangible asset that needs to be managed to channel the needed knowledge. Through the application of knowledge management and innovation in IKM business, it is hoped that IKM Logam Ngingas activities will be able to improve performance within the organization. Based on this explanation, this study aims to identify the impact of knowledge management on the capability of technological innovation and business performance of the IKM Logam Ngingas located in Waru, Sidoarjo. This research is a quantitative descriptive study using questionnaires. Data processing in this study uses the Partial Least Square Structural Equation Model (PLS-SEM) method. The collected 216 questionnaires will be analyzed with the help of SMART PLS 3.0 software. Through the results of analysis and data processing from SMART PLS 3.0. shows that knowledge management influences technological innovation capability, technological innovation capability influences business performance, knowledge management has no direct effect on business performance, and technological innovation capability has a mediating role and influences knowledge management and business performance. Through this research, it is hoped that it can help IKM Logam Ngingas through technological innovation capability as a mediating variable indicating a relationship between the knowledge management variable and business performance.

Item Type:	Thesis (Other)
Uncontrolled Keywords:	IKM Logam, Kinerja Bisnis, Manajemen Pengetahuan, Technological Innovation Capability (TIC) ============================================================ Business Performance, IKM Logam, Knowledge Management, Technological Innovation Capability (TIC)
Subjects:	H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > HD1393.25 Business enterprises H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management H Social Sciences > HD Industries. Land use. Labor > HD30.2 Knowledge management. H Social Sciences > HD Industries. Land use. Labor > HD45 Technological innovations
Divisions:	Faculty of Creative Design and Digital Business (CREABIZ) > Business Management > 61205-(S1) Undergraduate Thesis
Depositing User:	Firda Kurnia Rohmana
Date Deposited:	03 Aug 2023 01:28
Last Modified:	03 Aug 2023 01:28
URI:	http://repository.its.ac.id/id/eprint/101637

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