Desain Interaksi Q/A Closed Domain Dukungan Peta Navigasi Keperluan Jamaah Haji

Ilham, Mohammad (2023) Desain Interaksi Q/A Closed Domain Dukungan Peta Navigasi Keperluan Jamaah Haji. Other thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Dalam era kemajuan teknologi dan pengembangan kecerdasan buatan, chatbottelah menjadi solusi yang signifikan dalam mempermudah berbagai kegiatan, terutama dalam hal media
informasi. Selama pandemi Covid-19, pertemuan tatap muka dibatasi, dan kegiatan-kegiatan termasuk ibadah mengalami perubahan signifikan. Dalam konteks ibadah haji, yang merupakan kewajiban bagi umat Islam, permasalahan seperti tersesat saat berjalan-jalan dan kegiatan non-religi memerlukan solusi yang efektif. Dalam upaya untuk mengatasi permasalahan tersebut, penggunaan teknologi chatbot menjadi relevan. Pemanfaatan algoritma Fuzzywuzzy dan model
bahasa IDT5 telah memungkinkan pengembangan chatbot yang mampu memberikan jawaban sesuai dengan pertanyaan dan menyajikan opsi rute yang dibutuhkan, serta menampilkan peta
yang relevan. Dengan interaksi yang sederhana dan mudah digunakan, chatbot dapat memberikan bantuan kepada jamaah haji dalam mengatasi permasalahan yang mereka hadapi, termasuk dalam menjelajah lokasi baru dan memastikan mereka tidak tersesat. Penerapan teknologi chatbot dengan menggunakan algoritma Fuzzywuzzy dan IdT5 memberikan kemudahan dan efisiensi dalam menjawab pertanyaan jamaah haji serta memberikan informasi yang diperlukan, seperti pilihan rute dan tampilan peta. Hal ini membantu dalam mengoptimalkan pengalaman jamaah haji, mengurangi kebingungan, dan memastikan mereka dapat melaksanakan ibadah dengan lebih lancar. Dengan demikian, pengembangan chatbot dalam konteks ibadah haji dapat memberikan kontribusi signifikan dalam memfasilitasi kegiatan ibadah dan memberikan pengalaman yang lebih baik bagi jamaah haji. Hal ini dapat terbukti dari hasil pengujian dengan menggunakan metode SUS (System Usability Scale) dimana Mesin penjawab chabot yang telah
dibuat untuk membantu jamaah haji maupun umroh dalam menavigasi keperluan saat ibadah di tanah suci lewat penerapan IdT5 dan pustaka Fuzzywuzzy dapat diterima dengan baik, hal ini ditunjukan dari hasil dengan penggunaan metode SUS(System Usability Scale) dengan skornya sebesar 7,97619048 yang artinya mesin penjawab chatbot ini sudah termasuk dalam kategori baik dengan nilaiGrade-nya ”B” dan dapat diterima dan untuk NPS (Net Promoter Score)-nya masuk kedalam kategori pasif sehingga ada kemungkinan mesin menjawab chatbot akan dipromosikan tergantung dengan kondisi dari penggunaannya.
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In the era of technological advancement and the development of artificial intelligence, chat has become a significant solution in facilitating various activities, especially in terms of information media. During the Covid-19 pandemic, face-to-face meetings were limited, and activities including worship experienced significant changes. In the context of the Hajj pilgrimage, which is an obligatory for Muslims, problems such as getting lost while walking around and
non-religious activities require effective solutions. In an effort to address these issues, the use of chatbot technology becomes relevant. The utilization of Fuzzywuzzy algorithm and IDT5 language model has enabled the development of a chatbot that is able to provide answers to questions and present route options. to the question and present the required route options, as well as displaying relevant maps. With simple and easy-to-use interactions, the chatbot can provide assistance to pilgrims in overcoming the problems they face, including in exploring new locations and ensuring they do not get lost. Application of technology chatbot technology using Fuzzywuzzy and IdT5 algorithms provides convenience and efficiency in answering pilgrims’ questions as well as providing necessary information, such as route options and map display.
This helps in optimizing the pilgrims’ experience, reducing confusion, and ensuring they can perform the pilgrimage more smoothly. Thus, the development of a chatbot in the context of Hajj can make a significant contribution in facilitating worship activities and providing a better experience for pilgrims. This can be proven from the test results using the SUS (System Usability Scale) method where the chatbot answering machine that has been created to help pilgrims
and umrah pilgrims navigate their needs during worship in the holy land through the application of IdT5 and the Fuzzywuzzy library can be well received, this is shown from the results with the use of the SUS (System Usability Scale) method with a score of 77.97619048 which means that this chatbot answering machine is already included in the good category with its Grade value of ”B” and can be accepted and for the NPS (Net Promoter Score), it falls into the passive category so that it is likely that the chatbot answering machine is included in the good category with its Grade value of ”B” and can be accepted. goes into the passive category so there is a possibility that the chatbot answering machine will be promoted depending on the conditions of its use.

Item Type:	Thesis (Other)
Additional Information:	RSKom 004.019 Ilh d-1 2023
Uncontrolled Keywords:	Chatbot, Haji, idT5, peta, map
Subjects:	T Technology > T Technology (General) > T58.5 Information technology. IT--Auditing T Technology > T Technology (General) > T58.6 Management information systems
Divisions:	Faculty of Intelligent Electrical and Informatics Technology (ELECTICS) > Computer Engineering > 90243-(S1) Undergraduate Thesis
Depositing User:	Mohammad Ilham
Date Deposited:	08 Jan 2024 08:52
Last Modified:	26 Mar 2024 02:07
URI:	http://repository.its.ac.id/id/eprint/101978

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