Optimasi Operasional Transportasi Melalui Prinsip Lean : Studi Kasus Implementasi Lean Transport Perusahaan XYZ

Jenhar, Dody (2024) Optimasi Operasional Transportasi Melalui Prinsip Lean : Studi Kasus Implementasi Lean Transport Perusahaan XYZ. Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Perusahaan XYZ berspesialisasi dalam pengangkutan paket dan dokumen, memfasilitasi perjalanan kiriman dari pelanggan ke tujuan akhir. Terdapat kendala internal dan eksternal berdampak pada kecepatan dan efisiensi pengiriman yang diukur dengan On-Time Performance. Saat ini, On Time Performance berada di bawah target yaitu 90%, sehingga berdampak buruk pada reputasi dan kualitas layanan perusahaan. Untuk mengatasi tantangan ini, sebuah inisiatif penelitian yang memanfaatkan pendekatan teori LEAN diusulkan untuk mengoptimalkan proses transportasi. Tesis ini bertujuan untuk meningkatkan operasi transportasi dengan menerapkan prinsip-prinsip Lean, termasuk identifying value, mapping the value stream, creating flow, establishing pull, and striving for perfection. Penelitian ini menggunakan observasi, wawancara, dan analisis data dalam kerangka kualitatif untuk mengidentifikasi permasalahan proses transportasi dan meningkatkan efektivitas operasional. Analisis tersebut, dengan memanfaatkan Fish Bone diagram mengarah pada pembuatan Future Value Stream Mapping, yang
berfungsi sebagai referensi bagi pemangku kepentingan internal. dalam perusahaan dan menawarkan rekomendasi untuk perbaikan internal dan wacana akademis. Tujuan utama dari penelitian ini adalah untuk mencapai on time performance
sebesar 90%, yang memastikan dampak positif terhadap citra perusahaan dan kualitas layanan.
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Company XYZ specializes in the transportation of packages and documents, facilitating their journey from customers to their final destinations. Throughout this process, various internal and external obstacles impact the speed and efficiency of package delivery, measured by On-Time Performance. Currently, the On-Time Performance stands below the industry standard target of 90%, adversely affecting the
company's reputation and service quality.
To address these challenges, a research initiative utilizing the LEAN theory approach is proposed for optimizing the transportation process. This thesis aims to enhance transportation operations by applying Lean principles, including identifying value, mapping the value stream, creating flow, establishing pull, and striving for
perfection. The research employs observation, interviews, and data analysis within a qualitative framework to identify transportation process issues and enhance operational effectiveness.The analysis, utilizing fish bone diagrams, leads to the creation of a Future Value Stream Mapping, serving as a reference for internal stakeholders within the company and offering recommendations for both internal
improvements and academic discourse. The overarching goal of this research is to attain a 90% On-Time Performance level, ensuring a positive impact on the company's image and service quality.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	Optimasi, Operasi Transportasi, Lean , On Time Performance, Lean Transport, Optimazation, Transportation Operation, Transport Implementation
Subjects:	T Technology > T Technology (General) > T57.6 Operations research--Mathematics. Goal programming T Technology > T Technology (General) > T58.8 Productivity. Efficiency
Divisions:	Interdisciplinary School of Management and Technology (SIMT) > 61101-Master of Technology Management (MMT)
Depositing User:	Dody Jenhar
Date Deposited:	12 Feb 2024 08:49
Last Modified:	12 Feb 2024 08:49
URI:	http://repository.its.ac.id/id/eprint/107065

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