Haryanti, Tining (2024) Peningkatan Daya Saing Digital Di Indonesia Melalui Pengembangan Grand Design Dan Aplikasi Pengukuran Digital Maturity Berdasarkan General System Theory (GST). Doctoral thesis, Institut Teknologi Sepuluh Nopember.
![[thumbnail of 7026211001-Dissertation.pdf]](http://repository.its.ac.id/style/images/fileicons/text.png) |
Text
7026211001-Dissertation.pdf - Accepted Version Restricted to Repository staff only until 1 April 2026. Download (17MB) | Request a copy |
Abstract
Transformasi Digital dapat berdampak positif pada produktivitas dan efisiensi organisasi, namun juga membawa risiko tinggi. Ada berbagai pendekatan dan kerangka kerja untuk mengelola DX, tetapi sebagian besar berbasis pada pengamatan fenomena ad-hoc daripada teori, tidak holistik dan perlu disesuaikan dari waktu ke waktu. Indonesia menghadapi tantangan dalam transformasi digital, meskipun memiliki penetrasi Internet tertinggi di Asia, pada tahun 2022 peringkat digital Indonesia di dunia masih rendah yaitu 51 dari 63 negara. Keberhasilan transformasi diberbagai sektor turut andil dalam meningkatkan daya saing digital. Oleh karenanya diperlukan strategi tepat untuk meningkatkan keberhasilan digital. Namun panduan praktis dan alat pemantauan keberhasilan Transformasi Digital masih terbatas. Penelitian ini bertujuan untuk mengidentifikasi berbagai dimensi yang mempengaruhi keberhasilan transformasi digital di Indonesia, perangkat pengukuran keberhasilan Transformasi Digital, dan usulan meningkatkan daya saing digital melalui Grand Design Transformasi Digital. Explorasi berbagai dimensi yang mempengaruhi keberhasilan transformasi dilakukan berdasarkan perspektif General System Theory melalui pendekatan metode Qualitative Phenomenology dan pembuatan artefak melalui metode Design Science Research Methodology. Penelitian ini melalui tahapan proses triangulasi dan uji Inter Coder Agreement dengan score 0,96. Hasil penelitian mengungkapkan 7 dimensi dan 32 sub dimensi pendorong keberhasilan transformasi Digital di Indonesia dengan tantangan terbesar pada dimensi budaya. Sektor pemerintahan memiliki tantangan lebih besar dibandingkan sektor lain. Aplikasi Digital Maturity Model dengan adopsi level kematangan SPICE (ISO/IEX 3300XX) dihasilkan untuk memonitor sekaligus memberikan rekomendasi strategi pencapaian Transformasi Digital. Aktivitas digital sejumlah 62 di usulkan dalam Grand Design untuk meningkatkan daya saing digital yang terbagai menjadi tiga milestone.
Penelitian berkontribusi terhadap literatur tentang keberhasilan Transformasi Digital dengan melibatkan berbagai dimensi secara holistik, artefak berupa aplikasi pengukuran kematangan digital, dan Grand Design untuk meningkatkan keberhasilan Transformasi. Pada akhirnya, penelitian ini memiliki peran signifikan dalam mendukung percepatan keberhasilan DX melalui pendekatan akademis, terutama di Indonesia. Di sisi praktis, penelitian ini memberikan panduan strategis yang holistik, rekomendasi manajemen, dan kemudahan monitoring serta evaluasi status Transformasi pada organisasi melalui Aplikasi DX-SAMM berbasis web.
=================================================================================================================================
Digital Transformation can have a positive impact on organizational productivity and efficiency, but it also brings high risks. There are various approaches and frameworks for managing DX, but most are based on ad-hoc observations rather than theory, not holistic, and need to be adjusted over time. Indonesia faces challenges in digital transformation, despite having the highest internet penetration in Asia, in 2022 Indonesia's digital ranking in the world was still low, at 51 out of 63 countries. The success of transformation in various sectors contributes to improving digital competitiveness. Therefore, precise strategies are needed to enhance digital success. However, practical guidelines and tools for monitoring the success of Digital Transformation are still limited. This research aims to identify various dimensions influencing the success of digital transformation in Indonesia, measurement tools for Digital Transformation success, and proposals to enhance digital competitiveness through the Grand Design of Digital Transformation. Exploration of various dimensions influencing transformation success is based on the perspective of General System Theory through the Qualitative Phenomenology method approach and artifact creation through the Design Science Research Methodology. This research went through the stages of triangulation process and Inter Coder Agreement test with a score of 0.96. The research findings revealed 7 dimensions and 32 sub-dimensions driving the success of Digital transformation in Indonesia, with the biggest challenge lying within the cultural dimension. The government sector faces greater challenges compared to other sectors. A Digital Maturity Model application with the adoption of SPICE maturity levels (ISO/IEC 3300XX) was generated to both monitor and provide recommendations for Digital Transformation achievement strategies. Sixty-two digital activities are proposed in the Grand Design to enhance digital competitiveness, categorized into three milestones. The research contributes to the literature on the success of Digital Transformation by involving various dimensions holistically, artifacts in the form of digital maturity measurement applications, and Grand Design to enhance transformation success. Ultimately, this research plays a significant role in supporting the acceleration of DX success through academic approaches, especially in Indonesia. On the practical side, this research provides holistic strategic guidelines, management recommendations, and ease of monitoring and evaluating Transformation status within organizations through the web-based DX-SAMM Application.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Uncontrolled Keywords: | Transformasi Digital, General System Theory, Digital Maturity Index, Kesenjangan Digital, Digital Maturity Artifact. Digital Transformation, General System Theory, Digital Maturity Index, Digital Divide, Artifact Digital Maturity. |
| Subjects: | T Technology > T Technology (General) > T58.6 Management information systems |
| Divisions: | Faculty of Intelligent Electrical and Informatics Technology (ELECTICS) > Information System |
| Depositing User: | Haryanti Tining |
| Date Deposited: | 18 Apr 2024 07:09 |
| Last Modified: | 18 Apr 2024 07:09 |
| URI: | http://repository.its.ac.id/id/eprint/107875 |
Actions (login required)
 |
View Item |