Integrasi Metode Dematel, ANP Dan TOPSIS Dalam Pengambilan Keputusan Multi Kriteria Untuk Mengevaluasi Dan Memilih Penyedia Layanan Logistik

Ariwibowo, Prasetyo (2024) Integrasi Metode Dematel, ANP Dan TOPSIS Dalam Pengambilan Keputusan Multi Kriteria Untuk Mengevaluasi Dan Memilih Penyedia Layanan Logistik. Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Penelitian dengan topik evaluasi dan seleksi penyedia layanan logistik (third party logistics - 3PL) telah banyak menjadi perhatian banyak peneliti. Hal ini disebabkan semakin banyak perusahaan yang menyerahkan pengelolaan kegiatan logistiknya, baik sebagian maupun secara keseluruhan, kepada perusahaan diluar yang memberikan pelayanan tersebut. Penelitian ini dilakukan disebuah perusahaan yang bergerak pada penyediaan sparepart dan peralatan dari pembangkit tenaga listrik di PLN Group. Perusahaan berkeinginan untuk mendapatkan suatu sistem atau metode yang komprehensif serta dapat diaplikasikan di perusahaan dalam mengevaluasi dan memilih kandidat 3PL. Pemilihan 3PL akan dimulai dengan identifikasi faktor-faktor atau kriteria yang akan dipakai untuk melakukan evaluasi dan memilih penyedia layanan logistik. Hasil diskusi dengan para Expert Perusahaan menghasilkan sebanyak 5 (lima) kriteria dan 20 (dua puluh) sub kriteria, dimana kriteria yang digunakan dalam penelitian yaitu, quality of services, logistics cost, logistics information capability, historical vendor achievement dan geographical location. Sedangkan sub-kriteria yang digunakan adalah on-time delivery, responsiveness, total logistics outsourcing cost, warehousing cost, distribution cost, order management, warehouse management, shipment planning and tracking, financial stability, reputation of vendor dan destination and shipment coverage. Pendekatan multi-criteria decision making dalam penelitian ini akan mengintegrasikan metode DANP (DEMATEL based ANP) dan TOPSIS. Sebanyak 6 (enam) kandidat 3PL yang dilibatkan, hasil evaluasi penelitian menunjukkan kandidat 3PL terbaik adalah perusahaan 3PL 3 dengan nilai 0,754.
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Research Topic on evaluation and selection of logistics service providers (third party logistics - 3PL) has received much attention from many researchers lately. Therefore, most of companies are transferring their logistic activities(partially or entirely) to 3PL service provider. This research will be conducted at a company that engage to supply powerplants spareparts and equipment in PLN Group. This company needed an applicable and comprehensive system or method to help them on evaluating and selecting 3PL provider. Selection of a 3PL provider initiated with identifying the factors or criteria that we use to evaluate and select a logistics service provider/3PL. Result from Group discussion with company's Experts obtained 5 (five) criteria and 20 (twenty) sub-criteria. List of criteria that used in this research are quality of services, logistics cost, logistics information capability, historical vendor achievement and geographical location, while the sub-criteria used are, on-time delivery, responsiveness, total logistics outsourcing cost, warehousing cost, distribution cost, order management, warehouse management, shipment planning and tracking, financial stability, reputation of vendor, destination and shipment coverage.Multi-criteria Decision Making aproach in this research used integration of DANP and TOPSIS methods. Based on this approach resulting that 3PL 3 is the best 3PL company compared from 6 (six) 3PL selected 3PL company candidates, with a weight of 0,754.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	Multi-Criteria Decision Making, DANP, TOPSIS, Third Party Logistic
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD30.23 Decision making. Business requirements analysis. Q Science > QA Mathematics > QA401 Mathematical models.
Divisions:	Interdisciplinary School of Management and Technology (SIMT) > 61101-Master of Technology Management (MMT)
Depositing User:	Prasetyo Ariwibowo
Date Deposited:	11 Jul 2024 04:58
Last Modified:	11 Jul 2024 04:58
URI:	http://repository.its.ac.id/id/eprint/108246

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