Perancangan Model Pengukuran Kinerja Perusahaan Air Minum Dalam Kemasan (Studi Kasus: PT X)

Arnoldy, Muhammad Rauf (2024) Perancangan Model Pengukuran Kinerja Perusahaan Air Minum Dalam Kemasan (Studi Kasus: PT X). Other thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Perusahaan Air Minum Dalam Kemasan (AMDK) menghadapi tantangan untuk menjaga dan juga meningkatkan kinerjanya guna menghadapi persaingan yang ketat pada pasar. PT X merupakan salah satu perusahaan termuda yang berkecimpung pada pasar Air minum kemasan, dimana perusahaan baru beroperasi selama beberapa bulan. Saat ini, PT X masih belum memiliki sistem pengukuran kinerja yang komprehensif. Tujuan dilakukannya penelitian ini adalah untuk merancang model pengukuran kinerja bagi perusahaan Air Minum Dalam Kemasan dengan mengambil objek amatan yaitu PT X. Penelitian ini menggunakan metode SWOT Analysis untuk proses analisis kondisi lingkungan, TOWS Matrix untuk membuat alternatif strategi yang akan menjadi acuan untuk pembuatan strategy objective yang mengikuti perspektif Balanced Scorecard, dan Analytical Hierarchy Process atau AHP untuk melakukan pembobotan. Data dikumpulkan melalui metode wawancara yang dilakukan dengan pihak perusahaan. Hasil dari penelitian ini menunjukkan bahwa penerapan model pengukuran kinerja yang baik dapat membuat perusahaan lebih peka dalam melakukan identifikasi terhadap area yang memerlukan perbaikan, melakukan perumusan strategi terkait tujuan perusahaan, serta melakukan pengukuran kinerja secara objektif. Perancangan model pengukuran kinerja yang telah dibuat diharapkan dapat memberikan panduan bagi perusahaan dalam menetapkan target dan strategi jangka panjang yang lebih tepat dan terukur.
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Packaged Drinking Water (AMDK) companies face challenges to maintain and also improve their performance in order to face intense competition in the market. PT X is one of the youngest companies in the bottled drinking water market, where the company has only been operating for a few months. Currently, PT X still does not have a comprehensive performance measurement system. The purpose of this research is to design a performance measurement model for Packaged Drinking Water companies by taking the object of observation, namely PT X. This research uses the SWOT Analysis method for the process of analyzing environmental conditions, TOWS Matrix to create alternative strategies that will be a reference for making strategy objectives that follow the Balanced Scorecard perspective, and Analytical Hierarchy Process or AHP to carry out weighting. Data was collected through interview method conducted with the company. The results of this study indicate that the application of a good performance measurement model can make the company more sensitive in identifying areas that require improvement, formulating strategies related to company goals, and measuring performance objectively. The design of the performance measurement model that has been made is expected to provide guidance for companies in setting targets and long-term strategies that are more precise and measurable.

Item Type: Thesis (Other)
Uncontrolled Keywords: Air minum dalam Kemasan, Pengukuran Kinerja, Balanced Scorecard, Bottled drinking water, Performance Measurement
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD58.93 Balanced scorecard
Divisions: Faculty of Industrial Technology and Systems Engineering (INDSYS) > Industrial Engineering > 26201-(S1) Undergraduate Thesis
Depositing User: Muhammad Rauf Arnoldy
Date Deposited: 19 Aug 2024 02:09
Last Modified: 19 Aug 2024 02:09
URI: http://repository.its.ac.id/id/eprint/111552

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