Opportunities and Challenges of Digital Supply Chain: A Systematic Literature Review Using SCOR Framework

Salahudin, Muhammad Saad (2024) Opportunities and Challenges of Digital Supply Chain: A Systematic Literature Review Using SCOR Framework. Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Perusahaan saat ini mulai mengadopsi teknologi digital ke dalam sistem rantai pasokan mereka dalam rangka meningkatkan daya saing global. Pergeseran ke arah teknologi digital ini mengarah pada masa depan sistem manajemen rantai pasokan, yang disebut rantai pasokan digital. Banyak pihak percaya bahwa rantai pasokan digital memiliki beberapa peluang bagi perusahaan, tetapi beberapa peneliti berpendapat bahwa ketergantungan pada teknologi digital dalam rantai pasokan global disertai dengan tantangan yang signifikan. Oleh karena itu, penelitian ini bertujuan untuk memahami peluang dan tantangan rantai pasokan digital dan mengidentifikasi agenda penelitian masa depan di bidang penelitian ini untuk mengembangkan konsep dan implementasi rantai pasokan digital yang lebih baik. Penelitian ini melakukan tinjauan literatur sistematis melalui analisis konten berdasarkan lima dimensi dalam kerangka SCOR, yaitu dimensi rencana, sumber, pembuatan, pengiriman, dan pengembalian. Analisis dalam penelitian ini menemukan bahwa rantai pasokan digital dapat meningkatkan peramalan permintaan dan pengembangan produk dalam dimensi rencana, memungkinkan pemilihan pemasok dan otomatisasi pengadaan dalam dimensi sumber, memfasilitasi manufaktur cerdas dan aditif dalam dimensi pembuatan, mengoptimalkan manajemen inventaris, manajemen pesanan, manajemen transportasi dan logistik dalam dimensi pengiriman, serta mendukung rantai pasokan siklus tertutup atau ekonomi sirkular dalam dimensi pengembalian. Namun, kurangnya infrastruktur, kebijakan, dan koordinasi, beserta hambatan finansial, teknis, dan teknologi, telah menjadi tantangan umum rantai pasokan digital. Masalah keamanan siber juga merupakan masalah utama lain dari rantai pasokan digital. Melalui analisis tersebut, agenda penelitian masa depan pada akhirnya dapat diambil dalam penelitian ini.
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Companies are starting to adopt digital technologies into their supply chain system to achieve global competitiveness. This shift towards digital technologies has led to the future of the supply chain management system, which is called digital supply chain. Many parties believe that digital supply chain has several opportunities for companies, but some researchers argue that the reliance on digital technologies in the global supply chain is accompanied by significant challenges. Therefore, this research aims to understand the opportunities and challenges of digital supply chain and identify the future research agenda in this research area to develop better digital supply chain concepts and implementations. This research conducted systematic literature review through content analysis based on five dimensions in the SCOR model, which is plan, source, make, deliver, and return dimension. The analysis in this research finds that digital supply chain can enhances demand forecasting and product development in plan dimension, enables supplier selection and procurement automation in source dimension, facilitates smart and additive manufacturing in make dimension, optimizes inventory management, order management, transportation and logistics management in deliver dimension, as well as supports closed loop supply chain or circular economy in return dimension. However, the lack of infrastructure, policy, and coordination, along with financial, technical, and technological barrier, has become the common challenges of digital supply chain. Cybersecurity issue is also another main issue of the digital supply chain. Through this analysis, the future research agenda can finally be taken in this research.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	digital supply chain, SCOR model, systematic literature review, kerangka SCOR, rantai pasokan digital, tinjauan literatur sistematis.
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD38.5 Business logistics--Cost effectiveness. Supply chain management. ERP H Social Sciences > HD Industries. Land use. Labor > HD39.5 Industrial procurement. T Technology > TS Manufactures > TS155 Production control. Production planning. Production management
Divisions:	Faculty of Creative Design and Digital Business (CREABIZ) > Business Management
Depositing User:	Muhammad Saad Salahudin
Date Deposited:	14 Aug 2024 07:35
Last Modified:	14 Aug 2024 07:35
URI:	http://repository.its.ac.id/id/eprint/112430

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