Evaluasi Kinerja Rantai Pasok Kopi Menggunakan Value Chain Analysis, Model Kano dan Importance Performance Analysis (Studi Kasus pada Petani Kopi di Jawa Timur)

Azzahro, Amilia (2017) Evaluasi Kinerja Rantai Pasok Kopi Menggunakan Value Chain Analysis, Model Kano dan Importance Performance Analysis (Studi Kasus pada Petani Kopi di Jawa Timur). Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Indonesia adalah salah satu produsen kopi terbesar di dunia dan industri kopi di negara ini mengalami pertumbuhan signifikan hingga menyumbang PDB negara sebesar 16.15%. Jawa Timur menjadi provinsi dengan jumlah perkebunan kopi rakyat terbanyak di Indonesia. Jawa Timur masih menghadapi tantangan dalam meningkatkan kinerja rantai pasoknya. Rendahnya kinerja rantai pasok kopi di Jawa Timur menjadi hambatan utama yang perlu diatasi untuk mendukung industri kopi nasional. Penelitian ini bertujuan untuk mengidentifikasi dan menganalisis faktor�faktor utama yang perlu ditingkatkan dari kinerja petani kopi di Jawa Timur. Dalam penelitian ini, metode Importance Performance Analysis (IPA) dan model KANO digunakan untuk menganalisis kepuasan pelaku rantai pasok terhadap dimensi�dimensi kinerja rantai pasok kopi serta menilai sejauh mana kinerjanya memenuhi harapan para pelaku. Output penelitian ini membantu perumusan strategi yang tepat untuk menanggapi permasalahan tersebut. Hasil penelitian menunjukkan bahwa terdapat variasi dalam aktivitas utama dan pendukung di antara pelaku rantai pasok kopi di Jawa Timur, di mana teridentifikasi bahwa petani menjadi pelaku rantai pasok kopi yang perlu meningkatkan kinerja rantai pasok dalam 11 indikator kinerja. Analisis ini juga mengidentifikasi bahwa Model Kano lebih efektif daripada IPA dalam mengidentifikasi indikator yang perlu ditingkatkan untuk meningkatkan kinerja petani kopi di Jawa Timur.===============================================================================================Indonesia is one of the largest coffee producers in the world, and the coffee industry in this country has experienced significant growth, contributing 16.15% to the national GDP. East Java is the province with the most smallholder coffee plantations in Indonesia. However, East Java still faces challenges in improving its supply chain performance. The low performance of the coffee supply chain in East Java is a major obstacle that needs to be addressed to support the national coffee industry. This study aims to identify and analyze the key factors that need to be improved in the performance of coffee farmers in East Java. In this study, the Importance Performance Analysis (IPA) method and the KANO model are used to analyze the satisfaction of supply chain actors with the performance dimensions of the coffee supply chain and to assess how well the performance meets the expectations of these actors. The output of this research aids in formulating appropriate strategies to address these issues. The results of the study indicate that there is variation in primary and supporting activities among coffee supply chain actors in East Java, identifying that farmers are the supply chain actors who need to improve their supply chain performance in 11 performance indicators. This analysis also identifies that the KANO Model is more effective than IPA in identifying indicators that need improvement to enhance the performance of coffee farmers in East Java

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	Kinerja Rantai Pasok, Importance Performance Analysis, Model KANO
Subjects:	H Social Sciences > H Social Sciences (General)
Divisions:	Faculty of Creative Design and Digital Business (CREABIZ) > Business Management
Depositing User:	Amilia Azzahro
Date Deposited:	06 Aug 2024 10:34
Last Modified:	06 Aug 2024 10:34
URI:	http://repository.its.ac.id/id/eprint/113360

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