Prasetyaji, Muhamad Rezky (2025) Perbaikan Model Pemantauan Proyek Menggunakan Kombinasi Quality Function Deployment dan Lean Six Sigma di PT TEC. Masters thesis, Institut Teknologi Sepuluh Nopember.
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Abstract
Sistem pemantauan proyek yang digunakan di PT TEC telah mengalami transformasi dari manual dan konvesional menjadi sistem berbasis cloud-storage. Namun, model dari sistem ini masih dinilai kurang memadai, karena sering tidak mampu memberikan data real-time yang akurat dan komprehensif, sehingga menghambat pengambilan keputusan berbasis data secara tepat waktu, seperti keterlambatan dalam akses informasi, ketidaksesuaian data, kompleksitas antarmuka, performa yang lambat, kesulitan adaptasi, masalah integrasi. Disamping itu, model dari sistem ini masih belum efektif, dimana berdasarkan feedback kepuasan pengguna terhadap sistem pemantauan proyek, ditemukan keterlambatan pekerjaan dengan weight factor sebesar 23% dan pembengkakan biaya pembelian barang, bisa mencapai 1,2 kali lipat. Pada akhirnya hal ini dapat menyebabkan kerugian perusahaan. Sehingga penelitian ini bertujuan untuk menganalisis kebutuhan tim sebagai pengguna dan merancang perbaikan model pemantauan proyek dengan menggunakan kombinasi metode Quality Function Deployment (QFD) dan Lean Six Sigma (LSS) yang terintegrasi. Penelitian ini menghasilkan sebuah prototipe model sistem pemantauan proyek EPC yang terintegrasi dan dirancang berdasarkan kebutuhan pengguna, dengan mempertimbangkan tiga prioritas perbaikan pada Real-Time Mailing Distribution System, Document Tracking System, dan User Monitoring Application yang digunakan untuk meningkatkan kemampuan distribusi informasi, pelacakan dokumen, serta pemantauan yang intuitif. Hasil studi menunjukkan bahwa sistem ini mampu meningkatkan kolaborasi antar disiplin, kualitas keputusan, dan mendukung perancangan alur kerja yang lebih informatif dengan fokus pada aktivitas bernilai tambah. Selain itu, sistem ini dirancang untuk memfasilitasi penggunaan data real-time sebagai dasar pengambilan keputusan strategis dan mendukung penciptaan ekosistem kerja yang adaptif dan sinergis. Dengan demikian, prototipe sistem yang dirancang diharapkan dapat menjadi dasar bagi perusahaan untuk melakukan perbaikan berkelanjutan, mendukung operasional, dan meningkatkan efektivitas eksekusi proyek.
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The project monitoring system used at PT TEC has transformed manual and conventional methods into a cloud-storage-based system. However, the model of this system is still considered inadequate, as it often fails to provide accurate and comprehensive real-time data. This hinders timely data-driven decision-making due to delays in information access, data inconsistencies, interface complexity, slow performance, adaptation challenges, and integration issues. Furthermore, the system model remains ineffective, as indicated by user satisfaction feedback on the project monitoring system, showing work delays with a weight factor of 23% and cost overruns in procurement reaching up to 1.2 times the initial budget. Ultimately, this situation can lead to company losses. This research aims to analyze user team needs and design improvements to the project monitoring system model using an integrated combination of Quality Function Deployment (QFD) and Lean Six Sigma (LSS) methods. The study produced a prototype model of an integrated EPC project monitoring system, designed based on user needs, focusing on three improvement priorities: the Real-Time Mailing Distribution System, Document Tracking System, and User Monitoring Application. These improvements enhance information distribution capabilities, document tracking, and intuitive monitoring. The study results demonstrate that this system can improve interdisciplinary collaboration, and decision quality, and support the design of more informative workflows with a focus on value-added activities. Additionally, the system is designed to facilitate real-time data as a basis for strategic decision-making and support the creation of an adaptive and synergistic work ecosystem. Thus, the designed system prototype is expected to serve as a foundation for the company to pursue continuous improvement, support operations, and enhance project execution effectiveness.
| Item Type: | Thesis (Masters) |
|---|---|
| Uncontrolled Keywords: | Model Project Monitoring, Quality Function Deployment, Lean Six Sigma, House of Quality |
| Subjects: | T Technology > T Technology (General) T Technology > T Technology (General) > T385 Visualization--Technique T Technology > T Technology (General) > T56.8 Project Management T Technology > T Technology (General) > T58.6 Management information systems T Technology > T Technology (General) > T58.64 Information resources management Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources |
| Divisions: | Interdisciplinary School of Management and Technology (SIMT) > 61101-Master of Technology Management (MMT) |
| Depositing User: | Muhamad Rezky Prasetyaji |
| Date Deposited: | 31 Jan 2025 07:13 |
| Last Modified: | 31 Jan 2025 07:13 |
| URI: | http://repository.its.ac.id/id/eprint/117491 |
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