Sense of Place Pada Interior Executive Lounge Bandara Internasional (Studi Kasus Concordia Lounge Bandar Udara Internasional I Gusti Ngurah Rai Bali)

Salmannida, Nisriina (2025) Sense of Place Pada Interior Executive Lounge Bandara Internasional (Studi Kasus Concordia Lounge Bandar Udara Internasional I Gusti Ngurah Rai Bali). Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Sense of Place mengacu pada sebuah hubungan emosional antara individu dan tempat yang dipengaruhi oleh elemen fisik, non fisik dan aktivitas. Konsep ini menjelaskan bahwa tempat memiliki arti lebih dari sekedar lokasi fisik, melainkan memiliki jiwa dan makna yang terbentuk melalui lingkungan fisik, pengalaman psikologis dan interaksi sosial. Sense of place menjadi penting dikarenakan dapat mempengaruhi emosi, perilaku dan kepuasan pengunjung, terutama pada tempat seperti lounge. Concordia Lounge di Bandar Udara Internasional I Gusti Ngurah Rai Bali merupakan salah satu fasilitas ruang tunggu eksekutif bagi para wisatawan untuk menunggu keberangkatan. Lounge ini memberikan fasilitas premium untuk para pengunjung agar dapat bersantai dengan nyaman menikmati waktu keberangkatan, sehingga dapat memberikan pengalaman perjalanan yang lebih eksklusif dan memuaskan.
Menelaah sense of place di dalam lounge ini merupakan elemen penting untuk memahami pengalaman autentik. Setiap pengunjung lounge membawa persepsi dan pengalaman yang unik. Meneliti bagaimana setiap pengunjung berinteraksi dengan ruang tersebut memberikan wawasan mendalam mengenai keterikatan emosional dan kepuasan yang mereka alami. Pemahaman ini penting untuk meningkatkan kualitas pengalaman pengunjung.
Penelitian ini bertujuan untuk mengidentifikasi dan menganalisis elemen sense of place yang mempengaruhi pengalaman pengunjung. Melalui metode kualitatif melalui observasi dan wawancara mendalam, penelitian ini berupaya mendapatkan elemen-elemen fisik dan non-fisik di dalam lounge yang mempengaruhi emosi, persepsi dan pengalaman pengunjung.
Hasil dari penelitian ini diharapkan dapat memberikan kontribusi dalam pengembangan teori sense of place terkait pengalaman pengunjung dan menambah wawasan untuk menjadi acuan pada penelitian lebih lanjut, serta penelitian ini diharapkan dapat memberikan panduan bagi pengelola bandara dalam meningkatkan kualitas layanan di Concordia Lounge.
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Sense of Place refers to an emotional connection between individuals and a place, influenced by physical, non-physical elements, and activities. This concept explains that a place holds more meaning than just a physical location; it has a soul and significance shaped by its physical environment, psychological experiences, and social interactions. Sense of Place is important because it can influence visitors' emotions, behaviors, and satisfaction, especially in places like lounges.
The Concordia Lounge at I Gusti Ngurah Rai International Airport in Bali is an executive waiting facility for travelers before their departure. This lounge provides premium facilities for guests to relax comfortably while waiting for their flight, offering a more exclusive and satisfying travel experience.
Examining the Sense of Place within this lounge is a crucial element to understanding the authentic experiences. Each lounge visitor brings unique perceptions and experiences. Studying how each guest interacts with the space provides deep insights into the emotional attachment and satisfaction they experience. This understanding is essential to improving the quality of the guest experience.
This study aims to identify and analyze the elements of Sense of Place that influence visitor experiences. Through qualitative methods such as observation and in-depth interviews, the research seeks to uncover the physical and non-physical elements within the lounge that affect visitors' emotions, perceptions, and experiences.
The results of this study are expected to contribute to the development of Sense of Place theory related to visitor experiences and provide insights that will serve as a reference for further research. Additionally, this study aims to offer guidance for airport management in improving service quality at the Concordia Lounge.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	Sense of Place, Pengalaman Pengunjung, Executive Lounge, Bandar Udara Internasional I Gusti Ngurah Rai Bali = Sense of Place, Visitor Experience, Executive Lounge, I Gusti Ngurah Rai International Airport
Subjects:	B Philosophy. Psychology. Religion > BF Psychology B Philosophy. Psychology. Religion > BF Psychology > BF318 Learning, Psychology of (Deep learning) N Fine Arts > NA Architecture > NA6300 Airport terminals. N Fine Arts > NX Arts in general
Divisions:	Faculty of Creative Design and Digital Business (CREABIZ) > Interior Design > 90021-(S2) Master Thesis
Depositing User:	Nisriina Salmannida
Date Deposited:	29 Jul 2025 08:55
Last Modified:	29 Jul 2025 08:55
URI:	http://repository.its.ac.id/id/eprint/122708

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