Perencanaan Sistem Penilaian Kinerja Supplier Pada Industri Bahan Kimia

Balqis, Nabila Farras (2025) Perencanaan Sistem Penilaian Kinerja Supplier Pada Industri Bahan Kimia. Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Dalam industri bahan kimia khusus, pengelolaan rantai pasok yang efektif memainkan peran penting dalam mempertahankan keunggulan kompetitif perusahaan. Studi kasus pada PT. XYZ menunjukkan tantangan dalam mengevaluasi kinerja supplier yang masih menggunakan sistem konvensional, sehingga menyebabkan proses evaluasi lambat dan kurang objektif. Penelitian ini bertujuan untuk merancang sistem penilaian kinerja supplier yang komprehensif, objektif, dan relevan dengan kebutuhan perusahaan. Metode Decision Making Trial and Evaluation Laboratory (DEMATEL) digunakan untuk mengidentifikasi hubungan keterkaitan antar sub-kriteria, sementara Analytical Network Process (ANP) digunakan untuk menentukan bobot prioritas dari tiap sub-kriteria. Lima kriteria utama yang digunakan dalam evaluasi supplier meliputi cost, quality, delivery, safety, dan supplier relationship, dengan total 20 sub-kriteria terpilih. Hasil perhitungan menunjukkan bahwa kriteria quality memiliki bobot tertinggi sebesar 37,78%, diikuti oleh delivery sebesar 28,45%, cost sebesar 18,76%, supplier relationship sebesar 9,01%, dan safety sebesar 5,99%. Berdasarkan perhitungan skor akhir menggunakan integrasi DEMATEL-ANP, supplier A memperoleh bobot tertinggi sebesar 0,348, diikuti supplier B dengan 0,332, dan supplier C sebesar 0,320. Proporsi pengadaan direkomendasikan secara bertingkat sesuai skor akhir tersebut.Implikasi praktis dari penelitian ini adalah tersedianya alat bantu pengambilan keputusan berbasis data yang dapat meningkatkan efisiensi proses evaluasi dan pengadaan, meminimalkan risiko operasional seperti keterlambatan pengiriman atau ketidaksesuaian mutu, serta memperkuat hubungan jangka panjang dengan supplier. Dengan demikian, sistem penilaian ini diharapkan mampu meningkatkan kinerja rantai pasok secara menyeluruh dan mendukung keberlanjutan operasional perusahaan.
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In the specialty chemicals industry, effective supply chain management plays a vital role in maintaining a company’s competitive advantage. This case study at PT. XYZ highlights challenges in evaluating supplier performance using a conventional system, which results in a slow and less objective decision-making process. This study aims to design a comprehensive and objective supplier performance evaluation system tailored to the company’s needs. The Decision Making Trial and Evaluation Laboratory (DEMATEL) method is used to analyze the interrelationships between sub-criteria, while the Analytical Network Process (ANP) is applied to determine the priority weights of each sub-criterion. Five main evaluation criteria were used: cost, quality, delivery, safety, and supplier relationship, comprising a total of 20 selected sub-criteria. The results show that quality holds the highest weight at 37.78%, followed by delivery at 28.45%, cost at 18.76%, supplier relationship at 9.01%, and safety at 5.99%. Based on the final scores generated by the DEMATEL-ANP integration, Supplier A received the highest score of 0.348, followed by Supplier B with 0.332, and Supplier C with 0.320. Procurement allocation is recommended proportionally according to these final scores. The practical implication of this research is the development of a data-driven decision-support tool that enhances the objectivity and efficiency of supplier evaluations and procurement planning. This system helps mitigate operational risks such as delayed deliveries and poor product quality while also strengthening long-term partnerships with suppliers. As a result, the evaluation system contributes to improved supply chain performance and supports the company’s operational sustainability.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	evaluasi kinerja supplier, rantai pasok, DEMATEL, ANP, proporsi pembelian, supplier performance evaluation, supply chain, DEMATEL, ANP, purchase proportion
Subjects:	T Technology > T Technology (General) > T58.62 Decision support systems
Divisions:	Interdisciplinary School of Management and Technology (SIMT) > 61101-Master of Technology Management (MMT)
Depositing User:	Nabila Farras Balqis
Date Deposited:	30 Jul 2025 01:12
Last Modified:	30 Jul 2025 01:12
URI:	http://repository.its.ac.id/id/eprint/123053

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