Pengembangan Aplikasi Manajemen Stok Digital Dengan Pendekatan Design Thinking dan Scrum Pada Perusahaan Auxilary Mesin Kapal

Sechan, Maulana (2025) Pengembangan Aplikasi Manajemen Stok Digital Dengan Pendekatan Design Thinking dan Scrum Pada Perusahaan Auxilary Mesin Kapal. Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Ketersediaan stok suku cadang pada perusahaan auxiliary mesin kapal merupakan faktor penting yang menentukan kelancaran proses servis, perawatan, serta pemenuhan kebutuhan pelanggan. PT X masih menghadapi kendala berupa ketidaksesuaian antara permintaan dan ketersediaan barang, alur dokumen yang tidak terstandarisasi, serta belum adanya sistem terintegrasi untuk mengelola proses pengadaan, pengiriman, dan layanan aftersales. Penelitian ini mengembangkan prototipe aplikasi manajemen stok dan aftersales dengan menggabungkan pendekatan Design Thinking dan kerangka kerja Scrum. Design Thinking digunakan untuk menggali kebutuhan pengguna secara mendalam, sedangkan Scrum digunakan untuk mengimplementasikan solusi secara bertahap melalui lima sprint. Hasil penelitian meliputi pengembangan alur invoice otomatis, tiga tipe Purchase Order, mekanisme inventory lookup dan reserved, Order Delivery tiap barang di Purchase Order, serta modul Aftersales dan notifikasi otomatis. Pengujian akhir dengan User Acceptance Test (UAT) dan perhitungan Skala Likert menunjukkan tingkat penerimaan pengguna 87.5%. Meskipun beberapa fitur belum dikembangkan karena keterbatasan data dan waktu, prototipe ini dinilai layak menjadi dasar bagi pengembangan sistem operasional PT X secara berkelanjutan.
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The availability of spare-part stock in auxiliary marine engine companies is a critical factor that ensures the smooth execution of service, maintenance, and customer demand fulfillment. PT X continues to face challenges such as mismatches between demand and stock availability, non-standardized document workflows, and the absence of an integrated system to manage procurement, delivery, and aftersales processes. This study develops a prototype of a stock and aftersales management application by combining the Design Thinking approach with the Scrum framework. Design Thinking is used to deeply explore user needs, while Scrum is employed to implement the solution iteratively across five structured sprints. The results include the development of automatic invoice generation, three types of Purchase Orders, an inventory lookup and reserved mechanism, item-based Order Delivery, as well as Aftersales and automatic notification modules. Final testing through User Acceptance Testing (UAT) and Likert scale analysis shows user acceptance levels 87.5%. Although several features could not be fully developed due to data and time limitations, the prototype is considered viable as a foundational system for the sustainable development of PT X’s operational processes.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	Manajemen Stok Digital, Auxiliary Mesin Kapal, Design Thinking, Scrum, Aplikasi User-Centric
Subjects:	T Technology > T Technology (General) > T56.8 Project Management T Technology > T Technology (General) > T58.6 Management information systems T Technology > T Technology (General) > T58.62 Decision support systems
Divisions:	Interdisciplinary School of Management and Technology (SIMT) > 61101-Master of Technology Management (MMT)
Depositing User:	Maulana Sechan
Date Deposited:	09 Jan 2026 08:35
Last Modified:	09 Jan 2026 08:35
URI:	http://repository.its.ac.id/id/eprint/129424

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