Pengembangan Instrumen Penilaian Kesiapan Organisasi Berbasis Toe Dan Cmm Dalam Implementasi Platform Digital Inklusif

Rahmatila, Aira (2026) Pengembangan Instrumen Penilaian Kesiapan Organisasi Berbasis Toe Dan Cmm Dalam Implementasi Platform Digital Inklusif. Masters thesis, Institut Teknologi Sepuluh Nopember.

Text 6026232001-Master_Thesis.pdf Restricted to Repository staff only Download (2MB) | Request a copy

Abstract

Digitalisasi mengarahkan terciptanya ekosistem sistem informasi yang inklusif, khususnya dalam mendukung akses penyandang disabilitas. Implementasi platform digital inklusif tidak hanya menuntut kesiapan teknologi, namun juga perlu kesiapan organisasi. Penelitian ini bertujuan untuk mengembangkan model penilaian kesiapan organisasi dalam mengimplementasikan platform digital inklusif dengan mengintegrasikan Technology–Organization–Environment Framework (TOE) dan Capability Maturity Model (CMM). Pendekatan penelitian yang digunakan adalah kualitatif dengan metode studi kasus, melalui wawancara mendalam. Hasil penelitian ini menghasilkan instrumen penilaian kesiapan organisasi yang menggambarkan indikator utama yang memengaruhi kesiapan pada setiap dimensi TOE, serta pemetaan maturity level organisasi berdasarkan kerangka CMM sebagai indikator penilaian. Instrumen yang dikembangkan tidak hanya memberikan gambaran posisi kesiapan organisasi saat ini, tetapi juga menawarkan rekomendasi strategis perbaikan untuk mencapai tingkat kesiapan yang lebih tinggi dalam penyediaan platform digital inklusif. Dengan demikian, penelitian ini diharapkan dapat memberikan kontribusi teoritis dalam pengembangan model kesiapan digital berbasis TOE dan CMM serta kontribusi praktis sebagai panduan bagi organisasi dalam merencanakan dan mengimplementasikan platform digital yang ramah disabilitas.
=====================================================================================================================================
Digitalization has driven the creation of inclusive information system ecosystems, particularly in supporting access for persons with disabilities. The implementation of inclusive digital platforms requires not only technological readiness but also organizational preparedness. This study aims to develop an organizational readiness assessment model for implementing inclusive digital platforms by integrating the Technology–Organization–Environment (TOE) framework and the Capability Maturity Model (CMM). A qualitative approach was employed using a case study method through in-depth interviews. The findings resulted in an organizational readiness assessment instrument that identifies key indicators influencing readiness across each TOE dimension, as well as mapping the organization’s maturity level based on the CMM framework as an evaluation benchmark. The developed instrument not only provides an overview of the organization’s current readiness position but also offers strategic improvement recommendations to achieve higher levels of readiness in delivering inclusive digital platforms. Therefore, this study is expected to contribute theoretically to the advancement of TOE- and CMM-based digital readiness models and practically as a guideline for organizations in planning and implementing inclusive digital platforms.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	TOE Framework, CMM Framework, Organizational Readiness, Inclusive Digital Platforms
Subjects:	T Technology > T Technology (General) > T58.6 Management information systems
Divisions:	Faculty of Intelligent Electrical and Informatics Technology (ELECTICS) > Information System > 59101-(S2) Master Thesis
Depositing User:	Aira Rahmatila
Date Deposited:	29 Jan 2026 02:41
Last Modified:	29 Jan 2026 02:41
URI:	http://repository.its.ac.id/id/eprint/130770

Actions (login required)

View Item