Studi Komparasi Antara Design Thinking, Scrum, dan User-Centered Design untuk Pengembangan Website Informasi Kesehatan Ibu Hamil

Aptworora, Aisyah Zakiya (2026) Studi Komparasi Antara Design Thinking, Scrum, dan User-Centered Design untuk Pengembangan Website Informasi Kesehatan Ibu Hamil. Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Website informasi kesehatan untuk ibu hamil memiliki peran penting dalam menyediakan akses informasi yang akurat, mudah digunakan, dan sesuai dengan kondisi biologis serta psikologis penggunanya. Pengembangan sistem seperti ini memerlukan pendekatan yang tidak hanya berfungsi secara teknis, tetapi juga berorientasi pada kebutuhan dan pengalaman pengguna. Namun, hingga saat ini masih terbatas penelitian yang secara langsung membandingkan efektivitas pendekatan Design Thinking, Scrum, dan User-Centered Design (UCD) dalam konteks pengembangan sistem informasi kesehatan bagi ibu hamil. Penelitian ini dilakukan sebagai studi komparatif untuk mengevaluasi sejauh mana masing-masing pendekatan pengembangan tersebut mampu menghasilkan kualitas sistem yang optimal. Penelitian ini menggunakan metode kuantitatif dengan desain kuasi-eksperimen Nonequivalent Control Group, yang melibatkan tiga tim pengembang, di mana setiap tim menerapkan satu pendekatan pengembangan yang berbeda. Evaluasi kualitas sistem dilakukan berdasarkan delapan karakteristik ISO/IEC 25010, serta dilengkapi dengan pengukuran pengalaman pengguna menggunakan User Experience Questionnaire (UEQ). Hasil penelitian menunjukkan bahwa Design Thinking memberikan hasil terbaik secara keseluruhan, unggul pada aspek Functional Suitability (0,90), Usability (4,72), Compatibility (0,95), Maintainability (rating A; technical debt ratio 0,8%), dan Portability (0,96). Scrum unggul pada aspek teknis, khususnya Performance Efficiency (4,995) dan Reliability (4,87), sedangkan UCD menunjukkan hasil stabil dengan keunggulan pada Security (3,16) dan Reliability (4,78). Berdasarkan analisis komparatif, Design Thinking dinilai paling efektif untuk pengembangan website informasi kesehatan ibu hamil karena mampu menyeimbangkan aspek fungsional, teknis, dan pengalaman pengguna secara holistik. Pendekatan ini dinilai paling sesuai untuk sistem informasi kesehatan yang ditujukan bagi pengguna dengan kebutuhan informasional dan emosional yang kompleks.
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Health information websites for pregnant women play a crucial role in providing access to accurate, user-friendly information that aligns with the biological and psychological conditions of their users. The development of such systems requires an approach that not only ensures technical functionality but also emphasizes user needs and experiences. However, to date, there is still limited research that directly compares the effectiveness of Design Thinking, Scrum, and User-Centered Design (UCD) approaches in the context of developing health information systems for pregnant women. This study was conducted as a comparative research to evaluate the extent to which each development approach is able to produce optimal system quality. The study employed a quantitative method with a quasi-experimental Nonequivalent Control Group Design, involving three development teams, each applying a different system development approach. System quality evaluation was conducted based on the eight characteristics of the ISO/IEC 25010 standard and was complemented by user experience measurement using the User Experience Questionnaire (UEQ). The results indicate that Design Thinking achieved the best overall performance, excelling in Functional Suitability (0.90), Usability (4.72), Compatibility (0.95), Maintainability (rating A; technical debt ratio of 0.8%), and Portability (0.96). Scrum demonstrated superior performance in technical aspects, particularly Performance Efficiency (4.995) and Reliability (4.87), while UCD showed stable results with strengths in Security (3.16) and Reliability (4.78). Based on the comparative analysis, Design Thinking is considered the most effective approach for developing health information websites for pregnant women, as it is able to holistically balance functional, technical, and user experience aspects. This approach is therefore deemed most suitable for health information systems intended for users with complex informational and emotional needs.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Design Thinking, Scrum, User-Centerd Design, Website Development, ISO 25010, Design Thinking, Scrum, User-Centerd Design, Pengembangan Website, ISO 25010
Subjects: T Technology > T Technology (General) > T58.6 Management information systems
Divisions: Faculty of Intelligent Electrical and Informatics Technology (ELECTICS) > Information System > 59101-(S2) Master Thesis
Depositing User: Aisyah Zakiya Aptworora
Date Deposited: 29 Jan 2026 06:52
Last Modified: 29 Jan 2026 06:52
URI: http://repository.its.ac.id/id/eprint/131091

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