Evaluasi Loyalitas Pada Komunitas Modding FiveM Dengan Game Experience Questionnaire (GEQ) dan Player Experience Of Need Satisfaction (PENS)

Dzulfikar, Muhammad Hirzan (2026) Evaluasi Loyalitas Pada Komunitas Modding FiveM Dengan Game Experience Questionnaire (GEQ) dan Player Experience Of Need Satisfaction (PENS). Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Penelitian ini bertujuan menganalisis pengaruh pengalaman bermain terhadap loyalitas pemain pada platform modding FiveM dengan pemenuhan kebutuhan psikologis sebagai variabel mediasi. Pengalaman bermain diukur menggunakan Game Experience Questionnaire (GEQ), pemenuhan kebutuhan psikologis menggunakan Player Experience of Need Satisfaction (PENS), dan loyalitas diukur melalui niat penggunaan berkelanjutan, preferensi, kesediaan merekomendasikan, serta ketahanan terhadap alternatif platform. Penelitian ini menggunakan pendekatan kuantitatif dengan survei daring terhadap 285 pemain FiveM di Indonesia dan dianalisis menggunakan Structural Equation Modeling (SEM). Hasil penelitian menunjukkan bahwa pengalaman bermain tidak berpengaruh langsung terhadap loyalitas pemain, namun berpengaruh positif terhadap pemenuhan kebutuhan psikologis. Selanjutnya, pemenuhan kebutuhan psikologis berpengaruh positif terhadap loyalitas pemain dan terbukti memediasi hubungan antara pengalaman bermain dan loyalitas. Temuan ini menegaskan bahwa loyalitas pemain pada platform modding tidak terbentuk secara langsung dari pengalaman bermain, melainkan melalui terpenuhinya kebutuhan psikologis pemain.
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This study examines the effect of game experience on player loyalty toward the FiveM modding platform, with psychological need satisfaction as a mediating variable. Game experience was measured using the Game Experience Questionnaire (GEQ), psychological need satisfaction using Player Experience of Need Satisfaction (PENS), and loyalty through continuance intention, platform preference, advocacy intention, and resistance to switching. A quantitative approach was employed using an online survey of 285 FiveM players in Indonesia, and the data were analyzed using Structural Equation Modeling (SEM). The results indicate that game experience does not have a direct effect on player loyalty, but it has a positive effect on psychological need satisfaction. Furthermore, psychological need satisfaction positively influences player loyalty and significantly mediates the relationship between game experience and loyalty. These findings suggest that player loyalty on a modding platform is not formed directly from game experience, but through the fulfillment of players’ psychological needs.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	pengalaman bermain, GEQ, PENS, loyalitas pemain, platform modding, FiveM , player experience, GEQ, PENS, player loyalty, modding platform
Subjects:	T Technology > T Technology (General) T Technology > T Technology (General) > T59.7 Human-machine systems.
Divisions:	Interdisciplinary School of Management and Technology (SIMT) > 78201-System And Technology Innovation
Depositing User:	Muhammad Hirzan Dzulfikar
Date Deposited:	05 Feb 2026 07:43
Last Modified:	05 Feb 2026 07:43
URI:	http://repository.its.ac.id/id/eprint/132191

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