Perancangan Dan Implementasi Infrastruktur Sistem Pelacak Dan Pengingat Dokumen Berbasis Microsoft Teams Pada PT Telkom Indonesia Regional III Surabaya

Purnama, Salsabila and Nariswari, Mazaya Khairana (2026) Perancangan Dan Implementasi Infrastruktur Sistem Pelacak Dan Pengingat Dokumen Berbasis Microsoft Teams Pada PT Telkom Indonesia Regional III Surabaya. Project Report. s.n.. (Unpublished)

Text 5025231146_5025231150-Project_Report.pdf - Accepted Version Restricted to Repository staff only Download (2MB) | Request a copy

Abstract

PT Telkom Indonesia (Persero) Tbk Regional III merupakan divisi regional perusahaan telekomunikasi digital milik negara yang mendorong operasional digital di wilayah Jawa Tengah, Yogyakarta, Jawa Timur, Bali, dan Nusa Tenggara. Sistem yang dibangun saat melakukan Kerja Praktik di unit Regional Large Enterprise and Government Service (R-LEGS) adalah dashboard pelacakan dokumen B2B (Business-to-Business) yang membantu memantau alur administrasi berkas proyek. Pengguna utama aplikasi yang dikembangkan adalah personel internal lintas fungsi seperti Account Manager, petugas BUD (Business Unit Delivery), petugas SDA (Service Delivery Assurance), dan Legal Officer. Aplikasi dibuat dalam bentuk dashboard web interaktif dan memiliki beberapa fitur, di antaranya adalah pelacakan linimasa status dokumen secara riil, informasi penanggung jawab/custodian aktif, dan integrasi tombol hubung koordinasi. Sistem ini dirancang untuk mengatasi kesenjangan pemantauan dan meminimalkan keterlambatan penyelesaian dokumen kontrak. Solusi yang diterapkan menggunakan metode peringatan SLA (Service Level Agreement) kritis berbasis warna, pemisahan blok tugas aktif pengguna, serta integrasi tombol pintasan koordinasi langsung.
====================================================================================================================================
PT Telkom Indonesia (Persero) Tbk Regional III is the regional division of the state-owned digital telecommunications company responsible for driving digital operations across Central Java, Yogyakarta, East Java, Bali, and Nusa Tenggara. The system developed during the internship (Kerja Praktik) at the Regional Large Enterprise and Government Service (R-LEGS) unit is a B2B (Business-to-Business) document tracking dashboard designed to monitor the administrative workflow of project files. The primary users of the application are cross-functional internal personnel, including Account Managers, Business Unit Delivery (BUD) officers, Service Delivery Assurance (SDA) officers, and Legal Officers. The application was built as an interactive web dashboard offering several key features, including real-time document status timeline tracking, information on the active person in charge/custodian, and an integrated coordination contact button. The system was designed to close monitoring gaps and minimize delays in contract document completion. The implemented solution employs a color-based critical SLA (Service Level Agreement) alert method, separation of active task blocks per user, and integration of a direct coordination shortcut button.

Item Type:	Monograph (Project Report)
Uncontrolled Keywords:	Website, Microsoft Teams, Pelacakan Dokumen, SLA
Subjects:	T Technology > T Technology (General) > T56.8 Project Management
Divisions:	Faculty of Intelligent Electrical and Informatics Technology (ELECTICS) > Informatics Engineering
Depositing User:	Salsabila Purnama
Date Deposited:	17 Jul 2026 06:08
Last Modified:	17 Jul 2026 06:08
URI:	http://repository.its.ac.id/id/eprint/134740

Actions (login required)

View Item