Perancangan Monitoring Dashboard Untuk Pompa Tambang Dengan Metode Design Thinking Dan Analisis Penerimaan Menggunakan Technology Acceptance Model (TAM)

Adinegoro, Niki (2026) Perancangan Monitoring Dashboard Untuk Pompa Tambang Dengan Metode Design Thinking Dan Analisis Penerimaan Menggunakan Technology Acceptance Model (TAM). Masters thesis, Institut TeknologiSepuluh Nopember.

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Abstract

PT SBS adalah perusahaan manufaktur pompa yang melakukan Factory Acceptance Test (FAT) sebelum unit dikirim ke lokasi tambang. Proses FAT yang berjalan saat ini masih mengandalkan metode manual, mengharuskan operator dan tim QC berada di area berbahaya yang mengakibatkan tiga permasalahan yaitu risiko keselamatan kerja yang tinggi, rendahnya validitas data akibat human error, serta keterbatasan transparansi informasi bagi pelanggan. Penelitian ini merancang sistem monitoring berbasis SCADA menggunakan Design Thinking sebagai metodologi perancangan dan menganalisis Tingkat penerimaan menggunakan TAM3 sebagai kerangka evaluasi penerimaan teknologi. Design Thinking diterapkan melalui lima tahapan (Empathize, Define, Ideate, Prototype, Test) menggunakan Node-RED. Evaluasi penerimaan dilakukan melalui kuesioner kepada 60 responden karyawan workshop PT SBS yang dianalisis menggunakan PLS-SEM dengan SmartPLS4. Hasil penerapan Design Thinking menghasilkan SCADA dashboard yang pada awalnya mengusulkan lima fitur inti (Remote Monitoring, Remote Start/Stop, Speed Adjuster, Digital Gauge real-time, dan Parameter Table) melalui siklus iterasi pada tahap Testing bersama pengguna ahli, sistem ini dikembangkan menjadi tujuh fitur terintegrasi dengan penambahan fitur Fault History dan Trend Data. Evaluasi TAM menunjukkan seluruh 26 indikator valid (AVE > 0,50) dan reliabel (α > 0,80). Model menjelaskan 72,1% variansi Actual Usage. Attitude Toward Using merupakan satu-satunya prediktor langsung Actual Usage dengan path coefficient β = 0,849 dan effect size f² = 0,882, PU (β = 0,454; p = 0,000) dan PEOU (p = 0,005). Technology Self-Efficacy terbukti sebagai prediktor PEOU terkuat di antara variabel eksternal (β = 0,494; p = 0,000). Perception of External Control dan Technology Anxiety tidak terbukti signifikan. Penelitian menyimpulkan bahwa penelitian ini menghasilkan sistem yang diterima dengan baik oleh seluruh lapisan pengguna, dengan motivasi keselamatan kerja sebagai pendorong utama penggunaan aktual
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PT SBS is a pump manufacturing company that conducts Factory Acceptance Tests (FAT) before units are shipped to mining sites. The current FAT process still relies on manual methods, requiring operators and the QC team to be present in hazardous areas, which results in three problems: high occupational safety risks, low data validity due to human error, and limited transparency of information for customers. This study designed a SCADA-based monitoring system using Design Thinking as the design methodology and analyzed the acceptance level using TAM3 as the framework for evaluating technology acceptance. Design Thinking was implemented through five stages (Empathize, Define, Ideate, Prototype, Test) using Node-RED. Acceptance evaluation was conducted via a questionnaire administered to 60 PT SBS workshop employees, analyzed using PLS-SEM with SmartPLS4. The application of Design Thinking resulted in a SCADA dashboard that initially proposed five core features (Remote Monitoring, Remote Start/Stop, Speed Adjuster, Real-time Digital Gauge, and Parameter Table). Through an iterative cycle during the Testing stage with expert users, the system was developed into seven integrated features with the addition of Fault History and Trend Data. The TAM evaluation showed that all 26 indicators were valid (AVE > 0.50) and reliable (α > 0.80). The model explains 72.1% of the variance in Actual Usage. Attitude Toward Using is the only direct predictor of Actual Usage, with a path coefficient of β = 0.849 and an effect size of f² = 0.882, followed by PU (β = 0.454; p = 0.000) and PEOU (p = 0.005). Technology Self-Efficacy was found to be the strongest predictor of PEOU among the external variables (β = 0.494; p = 0.000). Perception of External Control and Technology Anxiety were not found to be significant. The study concludes that this research resulted in a system that was well-received by all user groups, with workplace safety motivation as the primary driver of actual usage.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	SCADA, Design Thinking, Technology Acceptance Model (TAM)
Subjects:	T Technology > T Technology (General) > T385 Visualization--Technique
Divisions:	Interdisciplinary School of Management and Technology (SIMT) > 61101-Master of Technology Management (MMT)
Depositing User:	Niki Adinegoro
Date Deposited:	23 Jul 2026 06:44
Last Modified:	23 Jul 2026 06:44
URI:	http://repository.its.ac.id/id/eprint/136421

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