Pengembangan Antarmuka Dan Pengalaman Pengguna Dalam Persiapan Karir Digital Melalui Aplikasi “Aicareer” Dengan Pendekatan Design Thinking

Sa'ad, Hilmi Fawwaz (2026) Pengembangan Antarmuka Dan Pengalaman Pengguna Dalam Persiapan Karir Digital Melalui Aplikasi “Aicareer” Dengan Pendekatan Design Thinking. Other thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Ketidaksiapan karir talenta digital, khususnya mahasiswa tingkat akhir dan fresh graduate, masih menjadi salah satu faktor yang berkontribusi terhadap tingginya angka pengangguran terdidik di Indonesia. Permasalahan ini juga relevan dengan upaya pencapaian Sustainable Development Goals (SDGs) ke-8 serta visi Asta Cita poin 3 dan 4 yang menekankan peningkatan kualitas sumber daya manusia. Permasalahan ini muncul akibat tersebarnya sumber informasi persiapan karir, mulai dari eksplorasi jalur karir, penyusunan dokumen lamaran, hingga persiapan wawancara, yang belum terintegrasi dalam satu platform yang solutif. Penelitian ini bertujuan mengembangkan antarmuka dan pengalaman pengguna aplikasi Aicareer sebagai platform persiapan karir digital dengan menggunakan pendekatan Design Thinking yang meliputi tahap Empathize, Define, Ideate, Prototype, dan Test. Proses pengembangan dilakukan melalui dua iterasi, yaitu iterasi pertama berfokus pada validasi fungsionalitas fitur dan iterasi kedua berfokus pada penyempurnaan pengalaman pengguna, dengan melibatkan 30 partisipan pada masing-masing tahap pengujian yang terdiri atas persona mahasiswa akhir dan fresh graduate. Usability testing dilakukan menggunakan Single Ease Question (SEQ) dan System Usability Scale (SUS) melalui platform Maze, serta dilengkapi dengan heuristic evaluation dan Google Lighthouse pada iterasi kedua. Hasil pengujian menunjukkan peningkatan pada kedua iterasi, dengan skor SEQ rata-rata meningkat dari 6,0 menjadi 6,5, serta skor SUS rata-rata meningkat dari 78,67 menjadi 88,83. Evaluasi sistem menggunakan Google Lighthouse mengonfirmasi kualitas performa, aksesibilitas, dan praktik pengembangan Aicareer yang baik di seluruh halaman yang diuji, dengan catatan perbaikan minor pada aspek aksesibilitas. Sementara itu, heuristic evaluation yang dilakukan oleh empat evaluator UI/UX mengidentifikasi 24 dari 40 penilaian belum memenuhi prinsip heuristik, termasuk Error Prevention yang menjadi satu-satunya prinsip yang dinilai belum memenuhi oleh seluruh evaluator, dengan sejumlah temuan bersifat major problem. Secara keseluruhan, hasil penelitian ini menunjukkan bahwa pendekatan Design Thinking yang diterapkan secara iteratif berhasil menghasilkan solusi antarmuka dan pengalaman pengguna yang sesuai dengan kebutuhan talenta digital dalam mempersiapkan karir.
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The lack of career preparedness among digital talents, particularly final-year university students and fresh graduates, remains one of the factors contributing to the high rate of educated unemployment in Indonesia. This issue is also aligned with the achievement of the Sustainable Development Goals (SDGs), particularly Goal 8, as well as the Asta Cita vision, specifically Points 3 and 4, which emphasize the improvement of human resource quality. The problem arises from the fragmentation of career preparation resources, ranging from career exploration and job application document preparation to interview readiness, which are not yet integrated into a single comprehensive platform. This study aims to develop the user interface and user experience of the Aicareer application as a digital career preparation platform using the Design Thinking approach, which consists of the Empathize, Define, Ideate, Prototype, and Test stages. The development process was conducted through two iterations. The first iteration focused on validating application functionality, while the second iteration emphasized user experience refinement. Each testing phase involved 30 participants representing final-year students and fresh graduates. Usability testing was conducted using the Single Ease Question (SEQ) and the System Usability Scale (SUS) through the Maze platform, complemented by heuristic evaluation and Google Lighthouse assessment during the second iteration. The evaluation results demonstrated improvements across both iterations, with the average SEQ score increasing from 6.0 to 6.5 and the average SUS score improving from 78.67 to 88.83. Google Lighthouse evaluation confirmed strong performance, accessibility, and development best practices across all evaluated pages, with only minor accessibility improvements identified. Meanwhile, heuristic evaluation conducted by four UI/UX evaluators revealed that 24 out of 40 evaluation items did not fully comply with usability heuristics, with Error Prevention being the only heuristic principle consistently identified as unmet by all evaluators, including several findings classified as major usability problems. Overall, the findings indicate that the iterative implementation of the Design Thinking approach successfully produced an interface and user experience that effectively address the needs of digital talents in preparing for their careers.

Item Type:	Thesis (Other)
Uncontrolled Keywords:	Antarmuka Pengguna, Design Thinking, Pengalaman Pengguna, Persiapan Karir Digital, Usability Testing, Design Thinking, Digital Career Preparation, Usability Testing, User Experience, User Interface
Subjects:	Q Science > QA Mathematics > QA76.758 Software engineering Q Science > QA Mathematics > QA76.76.A63 Application program interfaces Q Science > QA Mathematics > QA76.9.U83 Graphical user interfaces. User interfaces (Computer systems)--Design. T Technology > T Technology (General) > T56.8 Project Management T Technology > T Technology (General) > T58.8 Productivity. Efficiency T Technology > T Technology (General) > T59.7 Human-machine systems.
Divisions:	Faculty of Intelligent Electrical and Informatics Technology (ELECTICS) > Informatics Engineering > 55201-(S1) Undergraduate Thesis
Depositing User:	Hilmi Fawwaz Sa'ad
Date Deposited:	25 Jul 2026 04:52
Last Modified:	25 Jul 2026 04:52
URI:	http://repository.its.ac.id/id/eprint/137772

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