Persepsi Kenyamanan Emosional Pasien Pasca-LASIK Terhadap Prinsip Healing Environment Berdasarkan Dimensi Pleasure-Arousal-Dominance (Studi Kasus: National Eye Center Surabaya)

Isandhia, Kumara Rafi (2026) Persepsi Kenyamanan Emosional Pasien Pasca-LASIK Terhadap Prinsip Healing Environment Berdasarkan Dimensi Pleasure-Arousal-Dominance (Studi Kasus: National Eye Center Surabaya). Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Pasien pasca-LASIK dapat mengalami sensitivitas visual dan ketidaknyamanan yang memengaruhi kenyamanan emosional selama berada di klinik mata. Oleh karena itu, kualitas interior perlu dipahami sebagai bagian dari pengalaman Healing Environment pasien. Penelitian ini bertujuan mengidentifikasi hubungan antara prinsip interior pembentuk Healing Environment dengan dimensi Pleasure–Arousal–Dominance, serta mendalami persepsi kenyamanan emosional pasien pasca-LASIK di National Eye Center Surabaya.
Penelitian menggunakan mixed methods explanatory sequential. Data kuantitatif diperoleh melalui kuesioner kepada 64 responden dan dianalisis dengan statistik deskriptif serta korelasi Spearman Rank. Data kualitatif diperoleh melalui wawancara terhadap 15 narasumber dan dianalisis melalui coding yang menghasilkan 4 tema final.
Hasil penelitian menunjukkan bahwa Comfortable Interior memiliki hubungan paling konsisten dengan dimensi emosional pasien, terutama pada aspek arousal. Well-Functioning Space berperan dalam membentuk rasa kendali, sedangkan Relaxing Atmosphere memperkuat suasana tenang dan nyaman. Secara integratif, kenyamanan emosional pasien pasca-LASIK terbentuk melalui ruang yang aman secara sensorik, mudah dipahami, dan menenangkan.=Post-LASIK patients may experience visual sensitivity and discomfort that affect their emotional comfort while being in an eye clinic. Therefore, interior quality needs to be understood as part of the patient’s Healing Environment experience. This study aims to identify the relationship between interior principles that shape the Healing Environment and the emotional dimensions of Pleasure–Arousal–Dominance, as well as to explore the perceived emotional comfort of post-LASIK patients at National Eye Center Surabaya.
This study employed a mixed methods explanatory sequential design. Quantitative data were collected through questionnaires involving 64 respondents and analyzed using descriptive statistics and Spearman Rank correlation. Qualitative data were obtained through interviews with 15 respondents and analyzed through coding. Therapeutic Environment Factors were used as a framework for qualitative data exploration and interview development.
The findings show that Comfortable Interior has the most consistent relationship with patients’ emotional dimensions, particularly arousal. Well-Functioning Space contributes to patients’ sense of control, while Relaxing Atmosphere strengthens a calm and comfortable ambience. Integratively, post-LASIK patients’ emotional comfort is formed through spaces that are sensorially safe, easy to understand, and calming.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	Kenyamanan Pasca-LASIK, Healing Environment, Teori Pleasure-Arousal-Dominance, Klinik Mata, Post-LASIK Comfort, Pleasure-Arousal-Dominance Theory, Eye Clinic
Subjects:	N Fine Arts > NA Architecture > NA2750.N27 Architectural design--Evaluation.
Divisions:	Faculty of Creative Design and Digital Business (CREABIZ) > Interior Design > 90021-(S2) Master Thesis
Depositing User:	Kumara Rafi Isandhia
Date Deposited:	03 Aug 2026 03:26
Last Modified:	03 Aug 2026 03:26
URI:	http://repository.its.ac.id/id/eprint/142056

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