Analyzing Barriers to ESG Implementation in Logistics Service Providers in Indonesia

Priyadi, Banafsaj Shafaa Putri (2026) Analyzing Barriers to ESG Implementation in Logistics Service Providers in Indonesia. Other thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Pertumbuhan pesat industri logistik telah meningkatkan dampak lingkungan dan sosial secara signifikan, khususnya melalui emisi transportasi dan aktivitas rantai pasok yang semakin kompleks. Seiring dengan semakin berkembangnya operasi logistik untuk mendukung perdagangan global dan perdagangan elektronik, perusahaan dituntut untuk menerapkan praktik bisnis yang lebih bertanggung jawab dan transparan yang tidak hanya berfokus pada kinerja keuangan. Dalam konteks ini, Environmental, Social, and Governance (ESG) telah menjadi kerangka kerja penting dalam mendukung praktik bisnis yang berkelanjutan, khususnya bagi Penyedia Jasa Logistik atau Logistic Service Providers (LSP). Namun, implementasi ESG pada LSP masih menghadapi berbagai tantangan yang berasal dari keterbatasan organisasi maupun operasional. Oleh karena itu, penelitian ini bertujuan untuk mengidentifikasi dan menentukan prioritas hambatan implementasi ESG pada Penyedia Jasa Logistik di Indonesia. Penelitian ini menggunakan pendekatan mixed methods yang mengombinasikan studi literatur, metode Delphi dua putaran yang melibatkan tujuh pakar logistik untuk memvalidasi delapan dimensi hambatan ESG, serta metode Best Worst Method (BWM) untuk menentukan tingkat prioritas masing-masing dimensi. Hasil Delphi menunjukkan bahwa pilar Tata Kelola (Governance) dipersepsikan sebagai tantangan terbesar dalam implementasi ESG, diikuti oleh pilar Sosial dan Lingkungan. Sementara itu, hasil analisis BWM menunjukkan bahwa dimensi Ekonomi merupakan hambatan dengan prioritas tertinggi (0,2499), diikuti oleh Institusional (0,1598), Tata Kelola (0,1326), Hukum dan Kepatuhan (0,1218), Sosial (0,1126), Psikologis dan Perilaku (0,1043), Lingkungan (0,0608), serta Teknologi (0,0582). Temuan ini menunjukkan bahwa implementasi ESG pada Penyedia Jasa Logistik di Indonesia lebih banyak dipengaruhi oleh kesiapan finansial, kesiapan institusional, dan kapasitas tata kelola dibandingkan oleh faktor lingkungan maupun teknologi semata. Penelitian ini memberikan prioritas hambatan implementasi ESG yang berbasis bukti serta berkontribusi pada pengembangan penelitian mengenai manajemen rantai pasok berkelanjutan di negara berkembang.
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The rapid growth of the logistics industry has significantly increased its environmental and social impact, particularly through transportation emissions and increasingly complex supply chain activities. As logistics operations continue to expand to support global trade and e-commerce, companies are increasingly expected to adopt more responsible and transparent business practices that extend beyond financial performance. In this context, Environmental, Social, and Governance (ESG) has emerged as an important framework for guiding sustainable business operations, especially for Logistic Service Providers (LSPs). However, implementing ESG within LSPs remains challenging due to various organizational and operational constraints. Therefore, this study aimed to identify and prioritize the barriers to ESG implementation in Indonesian Logistic Service Providers. A mixed-method approach was employed by combining a literature review, a two-round Delphi process involving seven logistics experts to validate the eight ESG barrier dimensions, and the Best Worst Method (BWM) to determine their relative priorities. The Delphi results indicated that the Governance pillar was perceived as the greatest challenge to ESG implementation, followed by the Social and Environmental pillars. The BWM analysis revealed that the Economic dimension was the highest-priority barrier (0.2499), followed by Institutional (0.1598), Governance (0.1326), Legal and Compliance (0.1218), Social (0.1126), Psychological and Behavioral (0.1043), Environmental (0.0608), and Technological (0.0582). These findings indicate that ESG implementation within Indonesian Logistic Service Providers is influenced more strongly by financial capability, institutional readiness, and governance capacity than by environmental or technological factors alone. This study provides an evidence-based prioritization of ESG implementation barriers and contributes to sustainable supply chain management research in emerging economies.

Item Type:	Thesis (Other)
Uncontrolled Keywords:	ESG, Logistic Service Providers (LSP), ESG implementation barriers, Delphi method, Best-Worst Method (BWM)
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD38.5 Business logistics--Cost effectiveness. Supply chain management. ERP
Divisions:	Faculty of Creative Design and Digital Business (CREABIZ) > Developmental Studies > 60201-(S1) Undergraduate Thesis
Depositing User:	Banafsaj Shafaa' Putri Priyadi
Date Deposited:	04 Aug 2026 09:24
Last Modified:	04 Aug 2026 09:24
URI:	http://repository.its.ac.id/id/eprint/142233

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