Analisis Proyek Migrasi Sistem Telepon Konvensional Ke Sistemjp Telephony Studi Kasus Di PT CPI

Ranusaputro, Arif (2005) Analisis Proyek Migrasi Sistem Telepon Konvensional Ke Sistemjp Telephony Studi Kasus Di PT CPI. Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Sistem komunikasi telepon sangat diperlukan oleh perusahaan sebagai sarana komunikasi internal maupun eksternal dalam menjalankan operasi bisnisnya. Oleh karena itu, sistem ini dituntut memiliki reliability dan availability yang tinggi. Pesatnya perkembangan teknologi jaringan komputer yang berbasis Internet Protocol (IP) dan teknologi komunikasi telepon digital telah mendorong cepatnya proses penggabungan (convergence) kedua teknologi tersebut menjadi teknologi yang dikenal dengan IP Telephony. Dengan penerapan teknologi ini, didapatkan penghematan biaya serta efisiensi operasi dan perawatan dibandingkan sistem konvensional sebelumnya, di samping dapat dikembangkan pula banyak fitur dan aplikasi baru. Dengan alasan tersebut, saat ini banyak pembuat sistem telepon konvensional yang mengembangkan sistem telepon konvensionalnya ke sistem IP Telephony dengan beberapa pilihan strategi migrasinya. Dengan tuntutan dan kenyataan di atas, tim IT Telecommunication & Network selaku penyedia dan pengelola sistem komunikasi telepon di PT CPI, di samping harus selalu melakukan operasi dan perawatan sistem komunikasi telepon yang ada saat ini dengan disiplin dan sesuai dengan semua prosedur standar, juga harus mulai merencanakan proses migrasi sistem telepon saat ini ke sistem IP Telephony. Oleh karena itu, penelitian ini dilakukan untuk membantu PT CPI dalam merencanakan proses migrasi dengan membuat analisis proyek migrasi ke IP Telephony. Penelitian ini menggunakan metode pengembangan proyek CPDEP for IT (Chevron Project Development Process for Information Technology), khususnya Fase 2 dan Fase 3. CPDEP for IT ini telah menjadi standar pengembangan proyek di seluruh bagian perusahaan ChevronTexaco Corporation, termasuk PT CPI yang tergabung dalam IBU (Indonesia Business Unit). Hasil penelitian yang berupa suatu rekomendasi diharapkan dapat menjadi bagian dari proses pelaksanaan proyek migrasi sistem telepon konvensional ke sistem IP Telephony di PT CPI yang saat ini sedang dilaksanakan
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Voice communication is highly needed by companies as an internal and external communication system for conducting their daily business. Therefore, the system must have high reliability and availability. The fast growth of Internet Protocol (IP)-based computer networks and digital telephony technologies has quickly pushed the convergence of both technologies toward a new technology named IP Telephony. The implementation of this new technology provides several advantages, such as operational and maintenance efficiency and cost reduction compared to previous technologies, alongside many new features and applications. For these reasons, many conventional telephony manufacturers are developing their old systems into IP Telephony and providing various migration strategies. Facing these facts, the IT Telecommunication & Network team, as the unit that operates and manages the telephony system at PT CPI, must start planning the migration process from the existing system to IP Telephony, in addition to their daily duty of operating and managing the current telephony system. Consequently, this thesis research was developed to support PT CPI in planning the migration process from the existing telephony system to IP Telephony. This research uses the project development standard from Chevron named CPDEP for IT (Chevron Project Development Process for Information Technology), specifically Phase 2 and Phase 3. CPDEP for IT has been used as a standard for all Chevron organizations worldwide, including PT CPI under the IBU (Indonesia Business Unit). The research result is a recommendation that will be used as part of the Telephony Improvement project process currently being implemented at PT CPI.

Item Type:	Thesis (Masters)
Additional Information:	RTMT 621.385 Ran a
Uncontrolled Keywords:	Analysis Proyek, IP Telephony, CPDEP for IT, Analisis biaya-manfaat, Project Planning, IP Telephony, CP DEP for IT, Cost-Benefit Analysis
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD74 Internet advertising.
Divisions:	Interdisciplinary School of Management and Technology (SIMT) > 61101-Master of Technology Management (MMT)
Depositing User:	magang .
Date Deposited:	16 Sep 2026 07:40
Last Modified:	16 Sep 2026 07:40
URI:	http://repository.its.ac.id/id/eprint/144570

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