Barizah, Navira (2022) Analisis tingkat kejenuhan karyawan di PT. XYZ menggunakan metode regresi logistik ordinal. Other thesis, Institut Teknologi Sepuluh Nopember.
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Abstract
PT. XYZ merupakan suatu perusahaan yang berlokasi di Surabaya. Sejak tahun 1996–2021, terdapat 60,1% karyawan yang tidak berpindah posisi jabatan. Selain itu, berdasarkan rekap absensi pada bulan Februari 2020, terdapat 36% karyawan yang terlambat datang kerja. Banyaknya karyawan yang tidak berpindah posisi jabatan dan tingginya persentase karyawan yang terlambat datang kerja menunjukkan bahwa diduga adanya kejenuhan pada karyawan dalam bekerja. Oleh karena itu, perlu dilakukan penelitian mengenai tingkat kejenuhan karyawan di PT. XYZ. Tingkat kejenuhan karyawan dapat ditentukan menggunakan _Maslach Burnout Inventory_ (MBI) menjadi tingkat rendah, sedang, dan tinggi pada tiga dimensi, yaitu dimensi emosional, depersonalisasi, dan pencapaian pribadi. Mayoritas karyawan PT. XYZ mengalami kejenuhan tingkat rendah pada dimensi emosional dan depersonalisasi, dan seluruh karyawan mengalami kejenuhan tingkat rendah pada dimensi pencapaian pribadi. Namun, terdapat pula karyawan yang mengalami kejenuhan tingkat tinggi pada dimensi emosional dan depersonalisasi. Indikator pengukur tingkat kejenuhan pada MBI perlu dikonfirmasi menggunakan _Confirmatory Factor Analysis_ (CFA). Hasil analisis menggunakan CFA menunjukkan bahwa seluruh indikator dapat mengukur tingkat kejenuhan berdasarkan dimensinya. Indikator yang telah diuji dapat digunakan untuk mengukur tingkat kejenuhan dan dapat dilanjutkan dalam analisis faktor-faktor yang memengaruhi tingkat kejenuhan. Hasil analisis menunjukkan bahwa tidak terdapat faktor yang berpengaruh terhadap tingkat kejenuhan pada dimensi emosional, namun _bullying_ dan keterlambatan berpengaruh terhadap tingkat kejenuhan pada dimensi depersonalisasi. Pada dimensi pencapaian pribadi, seluruh responden mengalami tingkat kejenuhan rendah. Hasil tersebut dapat digunakan dalam pengambilan keputusan, kepentingan konseling, _coaching_, penentuan pola karier karyawan, penentuan pola kerja karyawan, serta penataan posisi karyawan oleh Departemen Human Resource (HR).
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PT. XYZ is a company located in Surabaya. However, from 1996–2021, 60.1% of employees did not change positions. In addition, based on the attendance records in February 2020, 36% of employees were late for work. The high number of employees who did not change positions and the high percentage of employees who were late for work indicate that employees may be experiencing burnout at work. Therefore, it is necessary to conduct research on the level of employee burnout at PT. XYZ. The level of employee burnout can be determined using the Maslach Burnout Inventory (MBI), which classifies burnout into low, moderate, and high levels across three dimensions, namely emotional exhaustion, depersonalization, and personal accomplishment. The majority of PT. XYZ employees experienced low levels of burnout in the emotional exhaustion and depersonalization dimensions, and all employees experienced low levels of burnout in the personal accomplishment dimension. However, some employees also experienced high levels of burnout in the emotional exhaustion and depersonalization dimensions. The indicators used to measure burnout based on the MBI need to be confirmed using Confirmatory Factor Analysis (CFA). The results of the CFA showed that all indicators were able to measure burnout based on its dimensions. The validated indicators can be used to measure burnout levels and can be further analyzed to identify factors that influence burnout levels. The results showed that there were no factors affecting burnout in the emotional exhaustion dimension; however, bullying and lateness affected burnout in the depersonalization dimension. In the personal accomplishment dimension, all respondents experienced low levels of burnout. These results can be used for decision-making, counseling, coaching, determining employee career patterns, determining employee work patterns, and structuring employee positions by the Human Resources (HR) department.
| Item Type: | Thesis (Other) |
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| Additional Information: | 519.536 Bar a-1 |
| Uncontrolled Keywords: | Confirmatory_Factor_Analysis, Kejenuhan, Maslach_Burnout_Inventory, Regresi_Logistik_Ordinal, Burnout, Confirmatory_Factor_Analysis , Maslach_Burnout_Inventory, Logistic_Ordinal_Regression |
| Subjects: | H Social Sciences > HA Statistics > HA31.3 Regression. Correlation. Logistic regression analysis. |
| Divisions: | Faculty of Vocational > 49501-Business Statistics |
| Depositing User: | magang . |
| Date Deposited: | 05 Oct 2026 08:25 |
| Last Modified: | 05 Oct 2026 08:25 |
| URI: | http://repository.its.ac.id/id/eprint/145277 |
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