Hudyono, Erron Trivianto (2017) Pembuatan Standard Operating Procedure Manajemen Perubahan pada kebutuhan Aplikasi Government Resource Management Systems (GRMS) Berdasarkan Kerangka Kerja ITILl V3 (Studi Kasus: Pemerintah Kota Surabaya Bagian Bina Program). Undergraduate thesis, Institut Teknologi Sepuluh Nopember.
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Abstract
Government Resources Management System (GRMS) yang dikelola oleh bina program Pemerintah Kota Surabaya merupakan salah satu sistem informasi manajemen sumber daya pemerintahan dalam hal pengelolaan keuangan daerah yang terintegrasi. Secara berkelanjutan, pengembangan terhadap GRMS yang terus dilaksanakan guna penyempurnaan dan penyesuaian terhadap perundang-undangan dan kebutuhan pengguna akan menghasilkan suatu perubahan pada sistem. Dalam hal pengembangan aplikasi GRMS masih belum terstandarisasi sehingga terdapat poin-poin penting yang terlewatkan dalam proses pengembangan aplikasi GRMS. Dalam pengembangan aplikasi GRMS, manajemen perubahan TI diperlukan untuk mengatur dan mengelola perubahan-perubahan tersebut terhadap kondisi sebelum dan setelah dilakukannya perubahan tersebut. Untuk melakukan pengelolaan terhadap perubahan tersebut, diperlukan Standard Operating Procedure (SOP) mengenai manajemen perubahan terhadap kebutuhan aplikasi GRMS yang telah berdasarkan standar ITIL V3. Penelitian ini menggunakan metode analisis kesenjangan untuk mengetahui kesenjangan yang terdapat antara kondisi kekinian dan kondisi ekspetasi dengan kondisi ideal yang diharapkan. Kondisi ideal yang diharapkan didapatkan melalui kerangka kerja ITIL V3 mengenai manajemen perubahan. Hasil akhir dari penelitian tugas akhir ini adalah dokumen Standard Operating Procedure (SOP) mengenai manajemen perubahan terhadap kebutuhan aplikasi GRMS berdasarkan standar ITIL V3. Pembuatan dokumen SOP diharapkan dapat memberikan standarisasi terhadap kinerja Bina program dalam pengelolaan pengembangan aplikasi GRMS.
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Government Resources Management System (GRMS) managed
by the Surabaya Municipality Bina Program is one of
management information system of government resources in
term of an integrated financial management area. Continously,
the development of GRMS which continue to be implemented in
order to improve and adapt to the legislation and user
requirement will result a change in the system. In terms of
GRMS application development is still not standarized so that
there are important points overlooked in the process of GRMS
application development. Within the process of GRMS
application development, IT change management is required to
set up and manage the changes of the conditions before and
after the changes have been implemented. In order to do
management of the changes, standard operating procedure
(SOP) about change management for GRMS application
requirement is needed which is based on ITIL V3.
This study uses gap analysis to determine the gap that exists
between the present condition and the expected condition with
the ideal condition. The ideal condition is obtained through
ITIL V3 about change management. The last results of this
research is the standard operating procedure (SOP) document about change management for GRMS application based on
ITIL V3.. The Composing of SOP document is expected to
provide a standarization to Bina Program perfomance in
managing GRMS application development.
| Item Type: | Thesis (Undergraduate) |
|---|---|
| Uncontrolled Keywords: | Government Resource Management Systems (GRMS); Standard Operating Procedure (SOP); ITIL V3; Manajemen Perubahan; Analisis Kesenjangan; Change Management; Gap Analysis |
| Subjects: | Z Bibliography. Library Science. Information Resources > ZA Information resources > Z699.5 Information storage and retrieval systems |
| Divisions: | Faculty of Information Technology > Information System > 57201-(S1) Undergraduate Thesis |
| Depositing User: | - ERRON TRIVIANTO HUDYONO |
| Date Deposited: | 02 Mar 2017 08:45 |
| Last Modified: | 06 Mar 2019 02:08 |
| URI: | http://repository.its.ac.id/id/eprint/2813 |
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