Analisis Kesuksesan “Sistem Informasi Manajemen Kinerja Pegawai Secara Elektronik (E-Performance) Pada Dinas Tenaga Kerja Kota Surabaya” Menggunakan Information System Success Model (ISSM)

Lazaroni, Ibrahim (2017) Analisis Kesuksesan “Sistem Informasi Manajemen Kinerja Pegawai Secara Elektronik (E-Performance) Pada Dinas Tenaga Kerja Kota Surabaya” Menggunakan Information System Success Model (ISSM). Undergraduate thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Pemerintah Kota Surabaya telah melakukan pengawasan kinerja dan penentuan besaran uang kinerja yang akan diberikan kepada pegawai negeri sipilnya melalui penerapan sistem e-performance sejak tahun 2011. Dalam penerapannya, E-Performance membawa dampak pada peningkatan Kedisiplinan Kinerja Pegawai di tahun 2011, dan terus meningkat pada tahun-tahun berikutnya. Salah satu instansi pemerintah yang menerapkan sistem e-perfomance adalah Dinas Tenaga Kerja Kota Surabaya. Peneliti ingin melakukan analisis terhadap aplikasi e-performance sehingga dapat diketahui faktor-faktor kesuksesan apa saja dari penerapan sistem e-performance di Dinas Tenaga Kerja Kota Surabaya. Diharapkan hasil dari penelitian ini dapat dijadikan acuan dalam penerapan e-performance pada daerah/kota lain. Model kesuksesan yang digunakan dalam penelitian ini adalah ISSM (Information System Success Model) yang memiliki enam dimensi terintegrasi yaitu Information Quality, System Quality, Service Quality, Use, dan User Satisfaction. Untuk proses analisis data responden menggunakan alat bantu SPSS dilakukan untuk uji validitas, reliabilitas, dan linieritas dari tiap indikator. Sedangkan uji hipotesis penelitian menggunakan metode SEM-GSCA diterapkan kedalam ISSM dan telah disesuaikan dengan studi kasus penelitan. Kata kunci: E-Performance, Analisis Kesuksesan, Information System Success Model (ISSM) =============================================================================================== The government of Surabaya has conducted the monitoring of performance and determination of the amount of money performance to be given to its civil servants through the implementation of e-performance system since 2011. In its application, e performance has had an impact on improving disciplinary performance of employees in 2011, and keep on increasing in the following years. one of the government agencies that implement e-performance system is the Dinas Tenaga Kerja of Surabaya city. researchers would like to analyze e-performance application to know the success factors from the implementation of eperformance system in Dinas Tenaga Kerja of Surabaya city. From this research, it is expected that the results of this study can be used as a reference in the implementation of eperformance in other regions/cities. The success model that is used in this research is ISSM (Information System Success Model) which has six integrated dimension which is Information Quality, System Quality, Service Quality, Intention to Use, User Satisfaction and Net Benefits. The process of analysing respondents data will be using SPSS to do a Validity, Realibility, and Linearity test from iv each indicator. While to test the research hypothesis, researcher will use SEM-GeSCA method that will be applied to ISSM and will be adjusted with the research case.

Item Type: Thesis (Undergraduate)
Additional Information: RSSI 658.403 801 1 Laz a-1
Uncontrolled Keywords: E-Performance, Analisis Kesuksesan, Information System Success Model (ISSM)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD30.213 Management information systems
T Technology > T Technology (General)
Divisions: Faculty of Information Technology > Information System > (S1) Undergraduate Theses
Depositing User: Ibrahim Lazaroni .
Date Deposited: 06 Nov 2017 07:58
Last Modified: 06 Nov 2017 07:58
URI: http://repository.its.ac.id/id/eprint/42566

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