Evaluasi Kesesuaian (Fit Evaluation) ERP - Studi Kasus PT. Swarga Batu Indonesia

Nigo, Abed (2018) Evaluasi Kesesuaian (Fit Evaluation) ERP - Studi Kasus PT. Swarga Batu Indonesia. Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Proses bisnis PT. Swarga Batu Indonesia (PT. SBI) terdiri dari 4 proses utama antara lain pembelian, produksi, penjualan, dan keuangan. Manajemen PT. SBI mengantisipasi peningkatan kebutuhan perusahaan dengan menerapkan ERP PT. SBI sebagai sebuah sistem terintegrasi untuk menunjang kelancaran produksi dan penjualan. Kebutuhan sistem tersebut terkait erat untuk integrasi pembelian, produksi, penjualan, dan penyajian laporan keuangan yang bisa digunakan sebagai acuan dalam bisnis. Dalam penerapan sistem tersebut, terdapat kendala antara ERP PT. SBI dan bisnis prosesnya yang mengakibatkan manajemen tidak bisa mendapatkan hasil dari sistem karena adanya gap antara sistem dan proses bisnisnya. Pada penelitian ini, penulis akan melakukan evaluasi kesesuaian (fit evaluation) ERP PT. SBI yang sudah berjalan. Dari hasil evaluasi tersebut, penulis juga akan memberikan usulan tindak lanjut kepada manajemen PT. SBI terkait implementasi ERP PT. SBI. Hasil penelitian menggunakan pendekatan Framework of Evaluating ERP Customization Choices dan analisa fit/gap menunjukkan bahwa ERP PT. SBI memiliki tingkat kesesuaian fungsi sebesar 76% (196 fungsi) dan tingkat ketidaksesuaian fungsi sebesar 24% (61 fungsi). Hasil ketidaksesuaian fungsi tersebut dibagi menjadi solusi perbaikan sistem dengan komposisi 27 fungsi dalam perspektif report, 8 fungsi dalam perspektif enhancement, dan 15 fungsi dalam perspektif form memenuhi kategori tindakan perbaikan berdasarkan aturan dan karakteristik internal perusahaan. Perspektif workflow dengan jumlah 11 fungsi memenuhi kategori tindakan perbaikan berdasarkan aturan eksternal dan norma yang berlaku pada industri (best practice). Solusi perbaikan fungsi pada ERP PT. SBI ini terdiri dari penambahan informasi deviasi yang tercatat ssecara spesifik untuk memvalidasi kerugian maupun pendapatan produksi dalam kegiatan operasional. Posisi tersebut harus dibuat dalam jurnal pada chart of account (COA) khusus untuk membuat sistem lebih sesuai dengan karakteristik proses bisnisnya. ========================================================================================================= Business process of PT. Swarga Batu Indonesia (PT. SBI) consists of 4 main processes including purchasing, production, sales, and finance. The management anticipated the increasing needs of the company by implementing ERP PT. SBI as integrated system to support its smoothness of production and sales. The need for such systems was closely related to the integration of purchases, production, sales, and presentation of financial statements that can be used as business reference decissions. In the application of the system, there were constraints between ERP PT. SBI and its business processes that result in reports delay for the management because of the gap between the system and business processes. In this study, the author executed the research of fit evaluation of ERP PT. SBI that has already been running. From the results of the evaluation, the authors also provided follow-up suggestions to the management of PT. SBI related to the implementation of ERP PT. SBI. The result of research using Framework of Evaluating ERP Customization Choices approach and fit/gap analysis showed that ERP PT. SBI had functional fit of 76% (196 functions) and functionality misfit of 24% (61 functions). The result of the misfit analysis summarized into system improvement solution with the composition of 27 functions in the report perspective, 8 functions in the enhancement perspective, and 15 functions in the form perspective that has met the category of tailoring actions based on the rules and internal characteristics of the company. The workflow perspective consisted of 11 functions that has met the category of tailoring actions based on external rules and industry best practices. Improvement function solution on ERP PT. SBI resulted in the addition of specifically recorded deviation information to validate the loss or production income in the operational activities. The position should be made in the journal on a special chart of account (COA) to make the system more appropriate to the characteristics of its business processes.

Item Type: Thesis (Masters)
Uncontrolled Keywords: ERP, Bisnis Proses, Kustomisasi, Fit/Gap Analysis
Subjects: T Technology > T Technology (General)
Divisions: Faculty of Business and Management Technology > Management Technology
Depositing User: Nigo Abed
Date Deposited: 05 Mar 2018 01:21
Last Modified: 05 Mar 2018 01:21
URI: http://repository.its.ac.id/id/eprint/49652

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