Septiani, Tria Maulida (2015) Evaluasi Critical Success Factors Pada Implementasi E-Procurement Menggunakan Metode Dematel Analytical Network Process (DANP) Di PT.X. Undergraduate thesis, Institut Teknologi Sepuluh Nopember.
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Abstract
PT. X merupakan perusahaan yang bergerak di bidang
airport service. Dalam melaksanakan kegiatan bisnisnya, PT.X melakukan perubahan sistem pengadaan internal secara manual menjadi e-procurement sejak tanggal 1 Juli 2014. Pada masa awal implementasi e-procurement,
perusahaan menghadapi beberapa hambatan terkait perubahan serta penggunaan teknologi baru. Untuk dapat mengurangi hambatan dan mencapai kesuksesan implementasi, PT.X perlu melaksanakan CSF dengan baik. Penelitian ini bertujuan untuk mengevaluasi
sejauh mana perusahaan melaksanakan CSF serta bagaimana hubungan keterkaitan antar CSF. Metode yang digunakan dalam penelitian ini adalah gabungan antara ANP dan DEMATEL. Output penelitian berdasarkan hasil
pengolahan DEMATEL menunjukkan bahwa indikator CSF yang memiliki jumlah hubungan pengaruh antar indikator terbanyak adalah Concentration on business, Identification and management of key stakeholders, dan Enthusiasm and
ambition. Sedangkan hasil evaluasi CSF menunjukkan bahwa sebagian besar CSF masih belum terlaksana dengan baik dan memerlukan perbaikan. Hal tersebut didasarkan pada pengelompokkan traffic light sebanyak delapan (8) indikator perlu mendapatkan perbaikan dan delapan (8) indikator yang harus segera dijalankan oleh perusahaan, serta hasil nilai GAP sebanyak 15 indikator CSF belum memenuhi target perusahaan.========== PT. X is a company focusing on airport service. In running its business activity, PT. X change its internal procurement from manual to e-procurement
since 1st July 2014. Some obstacles appeared at the beginning of the e-procurement implementation
related to adapting to changes and a new
technology. In order to decrease those obstacles
and achieve their goal, PT. X need to implement CSF in a proper way. Based on that problem, this research aiming for evaluating how PT. X implement CSF
so far and relation among those CSF. This research combine ANP and DEMATEL as the main method. Based on DEMATEL, the result show that CSF indicators which have the
most relation is Concentration on business, Identification and management of key stakeholders, dan Enthusiasm and ambition. While the CSF evaluation results show that most of the CSF still has not done well and need to improve on its implementation. Those results based on CSF evaluation that grouped into the traffic light, eight (8) i ndicators still need improvement and eight (8) indicators need to be implemented immediately, as well as the results of the GAP 15 indicators CSF has not met its targets.
| Item Type: | Thesis (Undergraduate) |
|---|---|
| Uncontrolled Keywords: | Critical Success Factors; Pengadaan; e-Procurement; DEMATEL; Analytical Network P rocess; Traffic Light System; Procuremen. |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD30.23 Decision making. Business requirements analysis. H Social Sciences > HD Industries. Land use. Labor > HD39.5 Industrial procurement. |
| Divisions: | Faculty of Industrial Technology > Industrial Engineering > 26201-(S1) Undergraduate Thesis |
| Depositing User: | - Davi Wah |
| Date Deposited: | 25 Jun 2018 07:25 |
| Last Modified: | 25 Jun 2018 07:25 |
| URI: | http://repository.its.ac.id/id/eprint/51972 |
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