Redesain Iinterior RSIA Putri Surabaya Berkonsep Caring Mother Guna Meningkatkan Identitas Perusahaan

Wasiska, Nafis Sirin (2018) Redesain Iinterior RSIA Putri Surabaya Berkonsep Caring Mother Guna Meningkatkan Identitas Perusahaan. Undergraduate thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Menurunnya angka kematian ibu (AKI) dan angka kematian bayi (AKB) di Indonesia menandakan bahwa ibu dan calon ibu kini mulai mempercayakan kesehatan diri dan bayinya kepada ahlinya. Rumah sakit ibu dan anak (RSIA) merupakan salah satu tempat yang menyediakan pelayanan kesehatan bagi ibu dan anak. Di Surabaya saat ini sudah terdapat 10 RSIA. Bertambah dan berkembangnya RSIA tersebut menimbulkan persaingan yang ketat antar rumah sakit. RSIA harus mampu menyediakan pelayanan berkualitas serta memiliki citra baik guna mempertahankan pelanggan dan mendapatkan pelanggan baru. Selain memperhatikan sistem pelayanan dan fasilitas, kini RSIA di Surabaya juga mulai memperhatikan tampilan desain interiornya.
RSIA Putri merupakan salah satu rumah sakit ibu dan anak swasta di Surabaya yang telah lama beroperasi sejak 1999. Rumah sakit ini memiliki berbagai macam fasilitas khusus bagi ibu dan anak serta sistem pelayanan yang baik. Namun, rumah sakit 4 lantai ini masih memiliki beberapa ruang yang belum sesuai dengan peraturan fasilitas rumah sakit kelas C serta tampilan interiornya yang belum diperhatikan secara penuh. Sehingga perlu adanya pengembangan desain interior rumah sakit guna meningkatkan citra rumah sakit sehingga dapat bersaing dengan RSIA lain di Surabaya.
RSIA Putri memiliki slogan Caring Mother yang memiliki makna bahwa RSIA Putri akan selalu memperhatikan kenyamanan dan keamanan pasiennya. Slogan tersebut juga mencakup sistem pelayanan “patient centered care” dan motto “kepuasan anda adalah kebahagiaan kami” dari RSIA Putri Surabaya. Melalui slogan tersebut diharapkan RSIA Putri Surabaya dapat membentuk sebuah lingkungan rumah sakit yang dapat memberikan kesan positif serta mampu memfasilitasi hal-hal yang dibutuhkan pasien.
Perencanaan desain interior RSIA Putri dengan konsep Caring Mother dibuat agar membentuk sebuah interior yang mampu mendukung slogan dan sistem pelayanan RSIA Putri sehingga dapat meningkatkan kemanan dan kenyamanan pasien serta dapat menunjukkan identitas RSIA Putri Surabaya.
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The reduction of maternal mortality (MMR) and infant mortality rate (IMR) in Indonesia indicates that mothers and future mothers are now beginning to entrust their own health and their babies to the experts. Women’s and children’s hospital is one of various places that provides health services for mothers and children. Currently there are 10 RSIA in Surabaya. The increased and developed RSIA in Surabaya caused an intense competition between hospitals. RSIA must be able to provide good quality services and have a good image in order to retain customers and obtain new customers. Besides paying attention on the service system and facilities, now RSIA in Surabaya also has begun to pay attention on the display of the interior design.
RSIA Putri is one of the private women’s and children’s hospital in Surabaya which has been operating since 1999. The hospital has a variety of special facilities for mothers and children as well as a good service system. However, this 4-floor hospital still has several spaces which have not been in accordance with the regulation of hospital facilities class C and interior display that still can be developed maximally. The development of hospital interior design can improve the image of the hospital so that it can compete with other RSIA in Surabaya.
RSIA Putri has a “Caring Mother” slogan which has meaning that RSIA Putri will always pay attention the comfort and the safety of the patients. The slogan also includes “patient centered care” service system and the motto “kepuasan anda adalah kebahagiaan kami” from RSIA Putri Surabaya. Through the slogan, it is expected that RSIA Putri Surabaya can form a hospital environment that can give the positive impression and be able to facilitate the things that the patients need.
RSIA Putri Interior design planning with Caring Mother concept is made in order to form an interior that is able to support the RSIA Putri slogan and the service system so that it can improve the safety and comfort of the patients and can show the identity of RSIA Putri Surabaya.

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Caring Mother, Desain Interior, RSIA Putri
Subjects: N Fine Arts > NK Decorative arts Applied arts Decoration and ornament > NK2115 Interior decoration
Divisions: Faculty of Architecture, Design, and Planning > Interior Design
Depositing User: Wasiska Nafis Sirin
Date Deposited: 05 Jul 2021 10:52
Last Modified: 05 Jul 2021 10:52
URI: http://repository.its.ac.id/id/eprint/56594

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