Laksmi, Arieviana Ayu (2015) Perancangan Pengukuran Kinerja Berdasarkan EFQM Excellence Model Di DPPKA Sidoarjo. Undergraduate thesis, Institut Technology Sepuluh Nopember.
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Abstract
Good Corporate Governance (GCG) merupakan kebutuhan sebuah organisasi untuk mencapai excellence organisation. Dinas Pendapatan, Pengelolaan Keuangan dan Aset (DPPKA) Sidoarjo ingin mencapai GCG melalui excellence organisation. Excellence organisation dapat diukur menggunakan EFQM Excellence Model Framework. Pengukuran kinerja eksisting di DPPKA Sidoarjo menggunakan aspek keuangan sebagai ukuran pencapaian. Pengukuran kinerja eksisting tersebut tidak merepresentasikan excellence organisation. Oleh karena itu, EFQM Excellence Model Framework diaplikasikan untuk merepresentasikan excellence organisation. Penelitian ini bertujuan untuk merancang indikator kinerja menggunakan EFQM Excellence Model dan memberikan Key Performance Indicators (KPIs) untuk mencapai excellence organisation.
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Good Corporate Governance (GCG) is a requirement for organisation to achieve excellence organisation. Dinas Pendapatan, Pengelolaan Keuangan dan Aset (DPPKA) Sidoarjo wants to achieve GCG through excellence organisation. Excellence organisation can be measured using EFQM Excellence Model Framework. Existing performance measurement in DPPKA Sidoarjo uses financial aspect as achievement‟s size. It doesn‟t represent the excellence organisation. Therefore, EFQM Excellence Model Framework is applied to represent excellence organisation. This research has purpose to design performance measurement using EFQM Excellence Model and provide the Key Performance Indicators (KPIs) for achieving excellence organisation
| Item Type: | Thesis (Undergraduate) |
|---|---|
| Additional Information: | RSI 658.312 5 Lak d |
| Uncontrolled Keywords: | EFQM Excellence Model, Indikator Kinerja, Pengukuran Kinerja. |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD56.25 Industrial efficiency--Measurement. Industrial productivity--Measurement. |
| Divisions: | Faculty of Industrial Technology > Industrial Engineering > 26201-(S1) Undergraduate Thesis |
| Depositing User: | Mr. Tondo Indra Nyata |
| Date Deposited: | 28 May 2019 06:20 |
| Last Modified: | 28 May 2019 06:20 |
| URI: | http://repository.its.ac.id/id/eprint/63077 |
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