Arbi, Muhammad Syarief (2014) Perancangan Sistem Knowledge Sharing Berbasis Website dan Expertise Locator System Sebagai Upaya Peningkatan Daya Saing pada PT. Petrokimia Gresik. Undergraduate thesis, Institut Technology Sepuluh Nopember.
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Abstract
PT Petrokimia Gresik merupakan salah satu pabrik pupuk dan bahan kimia
yang terbesar di Indonesia, bahkan ASEAN, membuat PT Petrokimia Gresik
memiliki banyak karyawan (sumber daya manusia). Namun permasalahan yang
terjadi adalah usia mayoritas karyawan yang sudah di atas 49 tahun sekaligus
telah memiliki masa kerja di atas 26 tahun. Hal ini mengindikasikan bahwa tenaga
kerja tersebut telah memiliki pengalaman kerja dan pengetahuan yang mumpuni,
baik explicit knowledge maupun tacit knowledge. Hal tersebut merupakan sebuah
kekayaan intelektual bagi PT Petrokimia Gresik yang harus dijaga.
Salah satu upayanya adalah mengimplementasikan Knowledge Sharing
System yang akan menggunakan peranan expert sebagai center of knowledge.
Oleh karenanya akan dilakukan tahapan assessment kepada karyawan untuk
menetapkan expert. Setelah itu, dengan bantuan expert akan dibangun suatu
database permasalahan serta solusinya yang akan ditampilkan pada Knowledge
Sharing System.
Untuk instrumen perancangan sistem, digunakan metodologi Quality
Function Deployment untuk menentukan konten yang akan digunakan pada
Knowledge Sharing System berbasis expert locator system dan website.
Sehingga akan dihasilkan output berupa website yang akan memuat menu
pencarian expert, people, solution dan e-Forum. Website tersebut diharapkan
memudahkan proses knowledge sharing yang terjadi antar karyawan.
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PT Petrokimia Gresik is the one of the biggest fertilizer and chemical
substances factory in Indonesia, moreover, in ASEAN, consequently making PT
Petrokimia Gresik one of the biggest employers of workers. The fact that majority
worker’s age of PT Petrokimia Gresik are more than 49 years old and that
workers has been already works in there for more than 26 years means that they
already have many work experiences and good knowledge, both of explicit and
tacit knowledge. That is an intellectual asset of PT Petrokimia Gresik that should
be kept by PT Petrokimia Gresik.
One of the effort to keep it is through implementation of Knowledge Sharing
System that uses an expert as a center of knowledge. So, to decide the expert, the
researcher will be using an assessment processes. And then, with the expert’s help
the researcher will build a database of problem and solution that happened on PT
Petrokimia Gresik.
To design the content and menu of Knowledge Sharing System using website
and expert locator system based, the researcher will use Quality Function
Deployment methodology.
So, the output of this research is a website that contains Search Expert
Menu, Search People Menu, Search Solution Menu and e-Forum Menu. Through
this website, the researcher hopes that the knowledge sharing process in PT
Petrokimia Gresik will happen more easily.
| Item Type: | Thesis (Undergraduate) |
|---|---|
| Additional Information: | RSI 006.33 Arb p |
| Uncontrolled Keywords: | Expert Locator System, Knowledge Sharing, Quality Function Deployment, Website |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD30.2 Knowledge management. Q Science > QA Mathematics > QA76.87 Neural networks (Computer Science) T Technology > TK Electrical engineering. Electronics Nuclear engineering > TK5105.888 Web sites--Design. Web site development. |
| Divisions: | Faculty of Industrial Technology > Industrial Engineering > 26201-(S1) Undergraduate Thesis |
| Depositing User: | Mr. Tondo Indra Nyata |
| Date Deposited: | 10 Jul 2019 03:26 |
| Last Modified: | 10 Jul 2019 04:42 |
| URI: | http://repository.its.ac.id/id/eprint/63788 |
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