Analisis Penerimaan Penerapan Aplikasi Berbasis Cloud Computing Pada Industri Perbankan Di Indonesia Dengan Metode Technology Acceptance Model (TAM) 2 Studi Kasus Salah Satu Bank Swasta Nasional Di Area Surabaya Dan Bali

Purnama, I Wayan Jatu Wira (2019) Analisis Penerimaan Penerapan Aplikasi Berbasis Cloud Computing Pada Industri Perbankan Di Indonesia Dengan Metode Technology Acceptance Model (TAM) 2 Studi Kasus Salah Satu Bank Swasta Nasional Di Area Surabaya Dan Bali. Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Aplikasi berbasis cloud computing merupakan aplikasi yang masih jarang digunakan di industri perbankan. X merupakan salah satu bank swasta nasional di Indonesia yang merupakan bank pertama yang menggunakan aplikasi berbasis cloud computing dalam operasional mereka. Karena merupakan bank pertama yang menggunakan teknologi tersebut, penulis bertujuan mengukur seberapa besar pengaruh penerimaan dan kemudahan penggunaan aplikasi berbasis cloud computing, serta mengukur tingkat kepuasan pengguna dengan metode TAM (Technology Acceptance Model) 2. Penyebaran sampel kuesioner yang dilakukan sebanyak 90 responden. Data dari kuesioner tersebut akan di uji validitas dan reliabilitas, uji korelasi dan regresi, uji analisa deskriptif variabel, serta pengujian hipotesis. Dari hasil penelitian ini, didapatkan bahwa kedua belas hipotesis yang terdapat pada TAM 2 semuanya dapat diterima dan hasil yang paling berpengaruh signifikan adalah variabel kualitas hasil terhadap manfaat penggunaan aplikasi cloud computing sebesar 41,2%. Sehingga dapat disimpulkan bahwa semakin berkualitas hasil dari aplikasi cloud computing semakin besar juga manfaat yang didapat dari teknologi tersebut.
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Cloud computing applications is still rarely used in the banking industry in Indonesia. X is one of the national private banks in Indonesia which is the first bank that use cloud computing applications in their operations. Because it is the first bank to use this technology, the author purpose to measure how much influence the acceptance and ease of use of cloud computing-based applications, and measure the level of user satisfaction with the TAM 2 method (Technology Acceptance Model 2). The author uses the TAM 2 method because it is a development of the TAM 1 method that adds social influence and external perspective variables. Variables that used in TAM 2 are subjective norms, image, result demonstrability, job relevance, voluntarines, perceived usefulness, perceived ease of use, intention to use and usage behavior. Distribution of questionnaire samples conducted by 90 respondents from Surabaya and Bali area. Data from the questionnaire will be tested for validity and reliability, correlation and regression tests, variable descriptive analysis tests, and hypothesis testing. From the results of this study, it was found that the twelve hypotheses in TAM 2 were all acceptable and the most significant effect was the outcome quality variable towards the benefits of using cloud computing applications at 41.2%. So that it can be concluded that the greater the quality of the results of cloud computing applications, the greater the benefits of these technologies.

Item Type: Thesis (Masters)
Additional Information: RTMT 006.78 Pur a-1
Uncontrolled Keywords: Cloud computing, TAM 2, Perbankan
Subjects: Q Science > QA Mathematics > QA76.585 Cloud computing. Mobile computing.
Divisions: Faculty of Creative Design and Digital Business (CREABIZ) > Technology Management > 61101-(S2) Master Thesis
Depositing User: Purnama I Wayan Jatu Wira
Date Deposited: 26 Mar 2025 03:06
Last Modified: 26 Mar 2025 03:06
URI: http://repository.its.ac.id/id/eprint/67146

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