Prasetya, Ihsan (2020) Perancangan Sistem Pendukung Keputusan Dalam Menentukan Kendaraan Pengangkut Semen Berdasarkan Performa Pengemudi, Performa Ekspeditor Dan Waktu Tunggu. Masters thesis, Institut Teknologi Sepuluh Nopember.
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Abstract
Perkembangan logistik saat ini memengaruhi suatu proses di suatu perusahaan yakni salah satunya penggunaan third-party logistics. Third-party logistics merupakan layanan jasa distribusi, pergudangan yang dilakukan oleh pihak ketiga (outsource). Telah banyak industri yang melibatkan beberapa third-party logistics dalam praktik bisnisnya. PT Z merupakan salah satu perusahaan yang bergerak di industri semen yang banyak melakukan kerja sama dengan third-party logistics. PT Z telah melakukan penilaian terhadap ekspeditor mitra. Permasalahan yang terjadi adalah kinerja dari setiap pengemudi dan ekspeditor di lapangan tidaklah sama. Terdapat beberapa ekspeditor yang memiliki performa yang baik maupun sebaliknya. Di tengah ketatnya bisnis third-party logistics mengakibatkan setiap ekspeditor saling bersaing dan memberikan pelayanan terbaik kepada kliennya. Penelitian ini membuat sebuah sistem pendukung keputusan dengan meneliti aspek-aspek yang dijadikan pertimbangan pemilihan pengemudi dan ekspeditor yang akan dipilih untuk pengangkutan semen di PT Z. Metode yang digunakan dalam penelitian ini adalah analytical hierarchy process (AHP). Data-data mengenai performa pengemudi dan ekspeditor akan didapatkan melalui survei ke responden yang bekerja di PT Z. Penelitian menggunakan sistem pendukung keputusan berbasis sistem informasi web sebagai metode pengaplikasiannya. Penelitian ini dapat menentukan pilihan pengemudi dan ekspeditor yang memiliki performa terbaik untuk melakukan proses pengangkutan semen di PT Z dengan mempertimbangkan waktu tunggu pengemudi. Bobot performa pengemudi yang didapatkan adalah 0,548. Bobot performa ekspeditor yang didapatkan adalah 0,339. Bobot waktu tunggu yang didapatkan adalah 0,113. Pengemudi yang memiliki hasil penghitungan performa yang lebih baik akan mendapatkan kesempatan lebih besar (prioritas) dipilih untuk mengangkut semen.
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The development of logistics currently affects a process in a company that is one of them is the using of third-party logistics. Third-party logistics is a distribution service, warehousing done by third parties (outsource). There have been many industries that involve some third-party logistics in their business practices. PT Z is one of the companies engaged in the cement industry that cooperates a lot with third-party logistics. PT Z has conducted an assessment of partner expeditors. The problem that occurs is the performance of each driver and expeditor in the field is not the same. There are several expeditors that have good performance and vice versa. In the midst of the tight third-party logistics business, each expeditor competes with one another and provides the best service to his clients. This research creates a decision support system by examining aspects that are considered as the choice of driver and expeditor to be selected for the transportation of cement in PT Z. The method used in this study is the analytical hierarchy process (AHP). Data on driver and expeditor performance will be obtained through a survey of respondents who work at PT Z. The study uses a decision system based on web information systems as its application method. This research can determine the choice of the driver and expeditor who has the best performance to carry out the process of transporting cement at PT Z by considering the driver's waiting time. The weight of the driver's performance is 0.548. The weight of the expeditor's performance is 0.339. The waiting time weight obtained is 0.113. Drivers who have the results of calculating better performance will get a greater chance (priority) chosen to transport cement.
| Item Type: | Thesis (Masters) |
|---|---|
| Additional Information: | RTMT 658.403 2 Pra p-1 2020 |
| Uncontrolled Keywords: | AHP, sistem pendukung keputusan, supply chain, third-party logistics |
| Subjects: | H Social Sciences > HE Transportation and Communications H Social Sciences > HE Transportation and Communications > HE336.C5 Choice of transportation T Technology > T Technology (General) > T58.62 Decision support systems |
| Divisions: | Faculty of Creative Design and Digital Business (CREABIZ) > Technology Management > 61101-(S2) Master Thesis |
| Depositing User: | Ihsan Prasetya |
| Date Deposited: | 17 Mar 2025 02:34 |
| Last Modified: | 17 Mar 2025 02:34 |
| URI: | http://repository.its.ac.id/id/eprint/74856 |
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