Ardinata, Sageta May (2020) Analisis Tingkat Employee Engagement Menggunakan Pendekatan Agent Based Modeling : Studi Kasus di Institut Teknologi Sepuluh Nopember. Other thesis, Institut Teknologi Sepuluh Nopember.
Preview |
Text
02411640000138-Undergraduate_Thesis.pdf Download (1MB) | Preview |
Abstract
Pengelola sumber daya manusia perlu mengukur tingkat kerekatan atau
engagement tiap individu terhadap organisasi dalam menjaga kualitas kerja,
komitmen kerja, serta kepuasan kerja yang optimal Employee engagement
merupakan bentuk tolak ukur perusahaan dalam mengetahui tingkat ikatan antara
pegawai dengan organisasi. Namun hal ini sulit untuk dikendalikan, diprediksi,
diketahui tingkatannya karena bersifat abstrak. Selain itu, timbulnya pengaruh
interaksi antara sesama pegawai dan antara pegawai dengan perusahaan
menciptakan kompleksitas yang tergolong tinggi. Penelitian yang dilakukan di ITS
ini bertujuan untuk mengetahui tingkat employee engagement menggunakan
pendekatan agent-based modeling untuk mewakili kompleksitas dari interaksi
individu dalam organisasi. Penelitian menggunakan kuisioner untuk mendapatkan
informasi tingkat employee engagement dari perspektif Perusahaan Gallup yang
menggunakan 12 penyusun faktor employee engagement. Penelitian menggunakan
pendekatan agent based untuk mengakomodasi perilaku individu yang
mempengaruhi tingkat employee engagement. Hasil dari kuisioner menunjukkan
bahwa tingkat employee engagement di ITS sebesar 4,166. Hasil tersebut terus
meningkat setelah dilakukan simulasi namun peningkatan tersebut tergolong
kurang cepat sehingga skenario dirancang. Hasil skenario menunjukkan dengan
adanya perbaikan pada faktor engagement yang kurang, peningkatan tingkat
engagement naik sebesar 0,987. Perbaikan tersebut juga berpengaruh terhadap
jumlah pegawai berstatus “engage”. Selain itu, tingkat pertemuan leader, evaluasi,
serta pertimbangan faktor generasi mempengaruhi tingkat employee engagement.
Pengaruh tersebut didapatkan dengan meningkatkan tingkat pertemuan leader dan
evaluasi. Pertimbangan faktor generasi memberikan perbedaan pada tiap tingkat
employee engagement,generasi baby boomer, generasi x, dan generasi millenial.
==================================================================================================================
Human resource managers need to measure the level of attachment or engagement
level of each individual on the organization to maintain work quality, work
commitment, and optimal job satisfaction Employee engagement is a form of
company benchmark to determine the level of bond between employees and
organizations. But this is difficult to control, predict, and know the level because it
is abstract. In addition, the emergence of the influence of interaction between fellow
employees, employees and companies creates a high complexity. The research
conducted at ITS aims to determine the level of employee engagement using agentbased
modeling approaches to represent the complexity of individual interactions
within organizations. The study used questionnaires to obtain information on
employee engagement levels from the Gallup Company perspective which used 12
constituents of employee engagement factors. This study uses an agent based
approach to accommodate individual behavior that affects the level of employee
engagement. The results of the questionnaire showed that the level of employee
engagement at ITS was 4.166. These results continue to increase after a simulation
but the increase is classified as less rapid so the scenario is designed. The scenario
results show that with an improvement in the lack of engagement factor, an increase
in the level of engaegement rose by 0.987. The improvement also affects the
number of employees who are "engaged". In addition, the level of leader meeting,
evaluation, and consideration of generation factors influence the level of employee
engagement. The influence is obtained by increasing the level of leader meeting
and evaluation. Consideration of generation factors give difference of employee
engagement level each generation, baby boomer generation, generation x, and
millennial generation.
| Item Type: | Thesis (Other) |
|---|---|
| Uncontrolled Keywords: | Employee Engagement, Agent-Based Modeling, Sumber Daya Manusia,Simulasi, Generasi Employee Engagement, Agend-Based Modeling, Human Resource,Simulation, Generation |
| Subjects: | Q Science > QP Physiology > QP34.5 Human engineering T Technology > T Technology (General) > T57.62 Simulation |
| Divisions: | Faculty of Industrial Technology > Industrial Engineering > 26201-(S1) Undergraduate Thesis |
| Depositing User: | Sageta May Ardinata |
| Date Deposited: | 22 Aug 2020 08:18 |
| Last Modified: | 05 Nov 2023 15:48 |
| URI: | http://repository.its.ac.id/id/eprint/79836 |
Actions (login required)
 |
View Item |