Analisis Pengaruh Penggunaan Workarounds Pada Implementasi Sistem ERP di PT. XYZ

Putra, Sativandi (2020) Analisis Pengaruh Penggunaan Workarounds Pada Implementasi Sistem ERP di PT. XYZ. Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Workarounds merupakan suatu tindakan atau langkah untuk mencapai tujuan kerja dengan mengesampingkan beberapa aturan yang telah ditetapkan oleh Perusahaan dan proses bisnis yang telah diimplementasikan ke dalam sistem. Beberapa penelitian melihat dampak kondisi Workarounds bernilai positif atau negatif. Telah diketahui dampak kondisi Workarounds yang terjadi pada implementasi sistem ERP di Perusahaan, namun hanya sedikit penelitian yang mengkaitkan pengetahuan tentang dampak dari kondisi Workarounds dengan cara meminimalisirkan dampaknya untuk mendukung peningkatan kualitas implementasi ERP di Perusahaan. Tujuan dari penelitian ini secara umum adalah untuk mengetahui, menjelaskan, dan menghasilkan dokumen identifikasi kondisi Workarounds yang terjadi pada penggunaan sistem implementasi ERP, dampak dari kondisi Workarounds pada implementasi sistem ERP, dan memberikan rekomendasi untuk meminimalkan dampak Workarounds yang terjadi pada implementasi.
Penelitian ini menggunakan metode penelitian single case study yang dianalisis dengan menggunakan metode Pattern Matching dan hasilnya digunakan sebagai dasar penarikan kesimpulan. Penelitian dilakukan di Perusahaan yang sudah menerapkan sistem ERP dan berlokasi di Provinsi Jawa Timur, Indonesia. Data didapatkan berdasarkan hasil wawancara, observasi, dan beberapa dokumen terkait yang kemudian ditranskripsi dan analisa kualitatif. Tahapan penelitian antara lain identifikasi masalah, kajian pustaka, merancang penelitian, pengumpulan penelitian data dan analisa, pengecekan keabsahan data, pembahasan terhadap keseluruhan studi, serta penarikan kesimpulan dan saran.
Hasil dari penelitian ini secara keilmuan adalah berupa sumber informasi dan menambah referensi tentang kondisi Workarounds dapat timbul dan dampak yang ditimbulkan dari kondisi Workarounds terhadap implementasi sistem ERP di Perusahaan sehingga dapat dikembangkan lebih lanjut di masa mendatang. Penelitian ini memberikan gambaran baru bahwa sistem implementasi ERP yang mempunyai nilai positif pada Perusahaan yang mempunyai proses bisnis perkebunan serta sumbangan pemikiran yang dapat digunakan sebagai referensi pengetahuan kepada pihak yang terkait dalam mengambil kebijakan alternatif dengan cara meminimalisir Workarounds yang bertujuan untuk peningkatan keselarasan implementasi sistem ERP di Perusahaan.

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Workarounds are actions or steps to achieve work goals by overriding some of the rules set by the Company and business processes that have been implemented into the system. Several studies have looked at the impact of the Workarounds condition as positive or negative. It is known the impact of Workarounds conditions that occur on the implementation of ERP systems in companies, but only a few studies link knowledge about the impact of the conditions of Workarounds by minimizing the impact to support the improvement of the quality of ERP implementation in the company. The purpose of this study in general is to find out, explain, and produce documents identifying the conditions of Workarounds that occur in the use of an ERP implementation system, the impact of the Workarounds condition on the implementation of the ERP system, and provide recommendations to minimize the impact of Workarounds that occur on implementation.
This study uses a single case study research method which is analyzed using the Pattern Matching method and the results are used as a basis for drawing conclusions. The research was conducted in companies that have implemented an ERP system and are located in East Java Province, Indonesia. The data were obtained based on the results of interviews, observations, and several related documents which were then transcribed and analyzed qualitatively. The research stages include problem identification, literature review, research design, data collection and analysis, checking data validity, discussing the entire study, and drawing conclusions and suggestions.
The results of this scientific research are in the form of sources of information and adding references about the conditions Workarounds can cause and the impact that Workarounds have on the implementation of the ERP system in the company so that it can be further developed in the future. This study provides a new picture that the ERP implementation system has a positive value in companies that have plantation business processes as well as a contribution of thought that can be used as a reference for knowledge to related parties in taking alternative policies by minimizing workarounds which aim to improve the harmony of ERP system implementation in Company.

Item Type: Thesis (Masters)
Uncontrolled Keywords: Enterprise Resource Planning (ERP), Workarounds, Proses Bisnis Perusahaan, Perkebunan Enterprise Resource Planning (ERP), Workarounds, Company Business Processes, Plantation
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD30.213 Management information systems. Dashboards. Enterprise resource planning.
Divisions: Faculty of Intelligent Electrical and Informatics Technology (ELECTICS) > Information System > 59101-(S2) Master Thesis
Depositing User: SATIVANDI PUTRA
Date Deposited: 28 Aug 2020 03:31
Last Modified: 03 Jan 2024 08:23
URI: http://repository.its.ac.id/id/eprint/81582

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