Passengers Acceptance Of Cashless Payment System In Public Bus Transportation: A Case Study Of Kigali And Surabaya

Nzaramyimana, Leonidas (2020) Passengers Acceptance Of Cashless Payment System In Public Bus Transportation: A Case Study Of Kigali And Surabaya. Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Public transport is adopted to provide mobility to people without their cars or offer collective mobility. Nowadays, Cities are adopting public transportation for many reasons, such as providing collective mobility, handling traffic congestion problems, lowering air pollution, managing energy consumption, and increasing opportunities. To collect transport fare more efficient, cashless payments on public bus transportation are additionally adopted and progressively prevalent and offer new opportunities for a public transport company to collect those fares. This mode of payment is helping transport companies to increase the collection of payments, seeing a detailed analysis of passenger traffic, and reduce staff costs through a fare payment system without conductors and every budget that was supposed to be a budget of staffs. With the use of quantitative research methodology, we have tried to find out how do people perceive to the newly adopted system and we have organized a survey made up of 387 questionnaires which were comprised of 200 for Surabaya and 187 for Kigali. The model was made up of 9 variables and we have analyzed data separately. For both
models, we have seen common insignificant variables (Insecurity) and other variables that they do not share.

Item Type: Thesis (Masters)
Additional Information: RTSI 388 Nza p-1 2020
Uncontrolled Keywords: Cashless payment System, Public Bus Transportation, Kigali, Surabaya
Subjects: T Technology > T Technology (General) > T57.62 Simulation
Divisions: Faculty of Intelligent Electrical and Informatics Technology (ELECTICS) > Information System > 59101-(S2) Master Thesis
Depositing User: Leonidas NZARAMYIMANA
Date Deposited: 12 Mar 2025 05:57
Last Modified: 12 Mar 2025 05:59
URI: http://repository.its.ac.id/id/eprint/81888

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