Sulistyowati, Dwi (2021) Manajemen Data Dan Informasi Menggunakan COBIT 2019 Di Biro Humas dan Protokol Pemerintah Provinsi Jawa Timur. Masters thesis, Institut Teknologi Sepuluh Nopember.
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Abstract
Biro Humas dan Protokol memiliki tugas strategis yakni menjaga sistem komunikasi dan informasi antara Pemerintah Daerah dengan masyarakat dan stakeholders lainnya tetap baik. Hal tersebut sebagai upaya untuk meningkatkan dan membangun citra yang baik dari Pimpinan Pemerintahan dan lembaga Pemerintah Provinsi Jawa Timur. Dengan sistem pemerintahan berbasis elektronik (SPBE), manajemen data dan informasi membutuhkan tata kelola yang baik. Pada penelitian ini, COBIT 2019 sebagai salah satu best practice dalam tata kelola teknologi informasi digunakan sebagai kerangka kerjanya.
Dalam meningkatkan manajemen data dan informasi, ditentukan IT-objectives dengan pengukuran Capability Level dengan menggunakan standar Capability Maturity Model Integration (CMMI). Terpilih delapan IT-objectives di dalam COBIT 2019 untuk penelitian ini yakni EDM03, EDM05, DSS05, APO11, APO12, APO14, MEA01 dan MEA03.
Hasil penelitian berupa rekomendasi penyusunan manajemen data dan informasi untuk setiap objectives terpilih. Untuk setiap objectives terpilih lalu kemudian ditetapkan level yang akan dicapai dalam 5 tahun ke depan. Banyak hal mendasar yang perlu dibenahi seperti pemenuhan alur Standar Operasional Prosedur (SOP) dan alur penanganan jika terjadi permasalahan. Selain itu juga ditambahkan hal-hal terkait fungsi kerja dari unit tertentu mengingat penambahan unit/bidang tidak serta merta dapat dilakukan dan harus menyesuaikan dari struktur organisasi yang ditetapkan oleh kementerian terkait.
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The Bureau of Public Relations and Protocol has a strategic task of maintaining good communication and information systems between the government and the community and other stakeholders to improve and build a good image of Government Leaders and Government agencies of East Java Province. With an electronic-based government system (SPBE), data and information management requires good governance. In this study, COBIT 2019 as one of the best practices in information technology governance is used as the framework.
In improving data and information management, IT-objectives are determined by measuring the capability level using the Capability Maturity Model Integration (CMMI) standard. Eight IT-objectives were selected in COBIT 2019 for this research, namely EDM03, EDM05, DSS05, APO11, APO12, APO14, MEA01 and MEA03.
The results of the study were in the form of recommendations for the preparation of data and information management for each selected objective. For each selected objective, the level to be achieved is then determined for the next 5 years. There are many fudamental things that need to be addressed, such as fulfilling the Standard Operating Procedure (SOP) flow and the flow of handling in case of problems. In addition, matters related to the work function of certain units are also added considering that additional units / fields cannot be done automatically and must be adjusted to the organizational structure set by the relevant ministry.
| Item Type: | Thesis (Masters) |
|---|---|
| Uncontrolled Keywords: | e-government, Manajemen Data dan Informasi, COBIT 2019, Capability Level, Capability Maturity Model Integration (CMMI), Data and Information Management |
| Subjects: | T Technology > T Technology (General) > T58.6 Management information systems |
| Divisions: | Faculty of Creative Design and Digital Business (CREABIZ) > Technology Management > 61101-(S2) Master Thesis |
| Depositing User: | DWI SULISTYOATI |
| Date Deposited: | 05 Mar 2021 02:57 |
| Last Modified: | 03 Mar 2024 01:37 |
| URI: | http://repository.its.ac.id/id/eprint/83513 |
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