Analisis Kesuksesan Aplikasi Ipusnas Dari Perspektif Pengguna Dengan Pendekatan Model Delone Dan McLean

Fadlillah, Achmad Rizky (2023) Analisis Kesuksesan Aplikasi Ipusnas Dari Perspektif Pengguna Dengan Pendekatan Model Delone Dan McLean. Other thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Perkembangan teknologi yang semakin pesat membuat perpustakaan terdorong untuk mengikuti arus perubahan yang ada. Perpustakaan pada awalnya hanya terbatas menyediakan koleksi berupa buku cetak, kini telah berkembang menyediakan berbagai koleksi dalam bentuk buku elektronik. Perpustakaan Nasional Republik Indonesia berupaya untuk meningkatkan minat baca masyarakat Indonesia dengan meluncurkan aplikasi iPusnas. Pengunduh aplikasi iPusnas hingga saat ini sudah mencapai lebih dari 1 juta dan mengalami peningkatan jumlah anggota cukup drastis selama tahun 2020. Peningkatan pengguna yang drastis memerlukan penelitian lebih lanjut mengenai kesuksesan aplikasi iPusnas. Penelitian ini bertujuan untuk mengetahui pengaruh variabel Information Quality, System Quality, Service Quality, System Use, User Satisfaction, dan Net Benefit. Penelitian dilakukan dengan menggunakan kuisioner skala Likert 5 Poin yang disebarkan melalui media sosial secara daring. Sampel yang didapatkan dalam penelitian ini adalah 211 pengguna aplikasi iPusnas di DKI Jakarta. Data hasil kuisioner dianalisis dengan menggunakan Generalized Structure Component Analysis (GSCA) dengan bantuan software GSCA Pro 1.1.4. Hasil dari penelitian ini adalah 8 dari 9 hipotesis penelitian diterima dan 1 sisanya ditolak. Selain itu, didapatkan model memliki nilai FIT = 0,679, AFIT = 0,35, GFI = 0,993, dan SRMR = 0,05.
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Technological developments are increasingly rapidly making libraries compelled to keep up with the current changes. Initially, the library was only limited to providing collections in the form of printed books, now it has developed to provide various collections in the form of electronic books. The National Library of the Republic of Indonesia seeks to increase Indonesian people's interest in reading by launching the iPusnas application. Downloads of the iPusnas application to date have reached more than 1 million and experienced a drastic increase in the number of members during 2020. The drastic increase in users requires further research regarding the success of the iPusnas application. This study aims to determine the effect of the variables Information Quality, System Quality, Service Quality, System Use, User Satisfaction, and Net Benefit. The research was conducted using a 5-point Likert scale questionnaire which was distributed via social media online. The samples obtained in this study were 211 users of the iPusnas application in DKI Jakarta. Questionnaire result data were analyzed using Generalized Structure Component Analysis (GSCA) with the help of GSCA Pro 1.1.4 software. The results of this study were 8 out of 9 research hypotheses were accepted and the remaining 1 were rejected. In addition, the model obtained has a value of FIT = 0.679, AFIT = 0.35, GFI = 0.993, and SRMR = 0.05.

Item Type: Thesis (Other)
Uncontrolled Keywords: iPusnas, Model Delone & McLean, SEM-GSCA
Subjects: T Technology > T Technology (General)
T Technology > T Technology (General) > T58.5 Information technology. IT--Auditing
Divisions: Faculty of Intelligent Electrical and Informatics Technology (ELECTICS) > Information System > 57201-(S1) Undergraduate Thesis
Depositing User: Achmad Rizky Fadlillah
Date Deposited: 03 Feb 2023 19:01
Last Modified: 03 Feb 2023 19:01
URI: http://repository.its.ac.id/id/eprint/96147

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