Items where Author is "Agan, Lifrandi"

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Thesis

Agan, Lifrandi (2018) Peningkatan Kualitas Layanan Maintenance Contract Timbangan Truk Pada Perusahaan Distributor Timbangan Di Surabaya Dengan Menggunakan Metode Servqual dan Quality Function Deployment. Masters thesis, Institut Teknologi Sepuluh Nopember.

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