Items where Author is "Ragiltya, Andy Novian"

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Thesis

Ragiltya, Andy Novian (2017) Pembuatan Standard Operating Procedure (SOP) Perawatan Sistem Informasi Manajemen (SIM) Berdasarkan Metode GAP Analysis Yang Memenuhi Standar ISO/IEC 14764:2006 Dan KOntrol Kerangka Kerja ITILV3. Undergraduate thesis, Institut Teknologi Sepuluh Nopember.

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