Technicians Workload Analysis At PT. Surya Segara Safety Marine By Considering Full Time Equivalent (FTE), Nasa-TLX, And Human Reliability Assessment

Amelia, Mentari Rizki (2018) Technicians Workload Analysis At PT. Surya Segara Safety Marine By Considering Full Time Equivalent (FTE), Nasa-TLX, And Human Reliability Assessment. Undergraduate thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Indonesia dikenal sebagai negara maritim, dimana terdapat 40% kapal dunia yang melewati laut Indonesia setiap tahun (Kementrian Perhubungan Republik Indonesia, 2018). Salah satu hal penting yang harus diperhaitkan oleh pemilik kapal ialah keselamatan kapal. Oleh karena itu, bisnis di bidang keselamatan kapal pun diuntungkan. Salah satunya ialah PT. Surya Segara Safety Marine, perusahaan yang menyediakan layanan inspeksi, perbaikan, dan perawatan alat keselamatan kapal. Saat ini, perusahaan ini memiliki 20 teknisi. Terdapat indikasi bahwa jumlah teknisi tersebut tidak cukup untuk memenuhi permintaan dan beban kerja mental teknisi juga diindikasikan naik. Selain itu, aktivitas inspeksi, perbaikan, dan perawatan membutuhkan keahlian khusus dan harus dilakukan secara hati-hati untuk menghindari kegagalan dan kesalahan. Dalam penelitian ini, akan dilakukan penilaian beban kerja teknisi dengan menggunakan metode Full Time Equivalent (FTE). Untuk mendukung penilaian tersebut, dalam penelitian ini juga terdapat penilaian beban kerja mental menggunakan metode NASA-TLX dan penilaian keandalan teknisi dengan menggunakan metode Cognitive Reliability and Error Assessment Method (CREAM). ==================================================================================================== Indonesia is known as a maritime country, where 40% of world trade ship passing through Indonesia’s sea territory every year (Kementrian Perhubungan Republik Indonesia, 2018). One of essential thing that must be considered by the ship owner is the ship safety. Thus, businesses in the field of marine safety are growing. One of the company that is well known in this field is PT. Surya Segara Safety Marine Surabaya that provides inspection, service, and maintenance to the ship’s safety equipment. The company now has 20 technicians. There is indication that the technicians is not sufficient to fulfill the demand and the mental workload of technicians is also increasing. Besides, inspection, service, and maintenance activities need specified skills and must be conducted carefully in order to evade failure and error. This research will focus on workload assessment to the technicians by using Full Time Equivalent (FTE). To support the assessment, this research will also cover the mental workload assessment by using NASA-TLX and technicians’ reliability assessment by using CREAM.

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: inspection, service, technician, Full Time Equivalent (FTE), NASA-TLX, CREAM
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HD Industries. Land use. Labor > HD56.25 Industrial efficiency--Measurement. Industrial productivity--Measurement.
Divisions: Faculty of Industrial Technology > Industrial Engineering > 26201-(S1) Undergraduate Thesis
Depositing User: Amelia Mentari Rizki
Date Deposited: 13 Apr 2021 03:37
Last Modified: 13 Apr 2021 07:26
URI: https://repository.its.ac.id/id/eprint/54031

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