Rancangan Proses Pembuatan Laporan Training Menggunakan Business Process Management System (Studi Kasus: PT XYZ)

Witjaksono, Wasis (2019) Rancangan Proses Pembuatan Laporan Training Menggunakan Business Process Management System (Studi Kasus: PT XYZ). Undergraduate thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

PT XYZ merupakan perusahaan perbaikan dan perbaikan perawatan pesawat (MRO). Salah satu produk dari PT XYZ adalah Learning Services dibawah naungan Divisi Learning Services. Divisi Learning Services merupakan suatu unit korporat yang bertugas untuk mengelola penyediaan jasa layanan training. Salah satu layanan training yang dijalankan pada Learning Services tidak dapat berjalan sesuai dengan ketentuan operasional divisi yang mana proses layanan pembuatan laporan training menghabiskan durasi lewat dari yang telah ditentukan. Selama ini seluruh proses bisnis pembuatan laporan training yang dilakukan pada PT XYZ, dilakukan secara manual tanpa ada pengontrolan. Maka dari itu, PT XYZ ingin melakukan perbaikan dengan mengontrol dan memonitor proses bisnis pembuatan laporan training dengan menerapkan otomasi menggunakan teknologi berupa sistem manajemen proses bisnis. Rancangan diawali dengan tahapan mengidentifikasi kondisi kekinian proses bisnis yang akan menghasilkan model proses bisnis as-is. Kemudian dari hasil model proses bisnis as-is dilakukan analisa untuk mengidentifikasi peluang peningkatan proses bisnis dengan melakukan reengineering yang nantinya akan menghasilkan proses bisnis to-be. Setelah mendapatkan proses bisnis to-be, proses akan dibawa kedalam Business Process Management System untuk dilakukan otomasi yang akan menghasilkan sistem manajemen proses bisnis berbentuk aplikasi WEB. ================================================================================================ PT XYZ is a maintenance and repair aircraft repair company (MRO). One product from PT XYZ is Learning Services under the auspices of the Learning Services Division. The Learning Services Division is a company unit that requires training in providing service services. One of the training services carried out on Learning Services cannot run in accordance with the operational provisions of the division where the training service process produces expense reports in accordance with what has been determined. During this time the entire process of making the training report carried out at PT XYZ was carried out manually without any control. Therefore, PT XYZ wants to make improvements by regulating and improving the process of making training reports by applying automation using technology to form a business process management system. The design begins with completing the process of creating a business process that will produce a business process model as it is. Then from the results of the business process model as an analysis to increase the opportunity to improve business processes by doing reengineering that will produce a to-be business process. After getting the business process to be created, the process will be brought into a Business Process Management System to do automation which will produce the business process management system that forms the WEB application.

Item Type: Thesis (Undergraduate)
Additional Information: RSSI 658.403 801 1 Wit r-1 2019
Uncontrolled Keywords: Business Process Management, Business Process Automation, Business Process Management System, Business Process Redesign
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD30.23 Decision making. Business requirements analysis.
T Technology > T Technology (General) > T58.6 Management information systems
Divisions: Faculty of Information Technology > Information System > 57201-(S1) Undergraduate Thesis
Depositing User: WASIS WITJAKSONO
Date Deposited: 06 Jul 2021 10:25
Last Modified: 06 Jul 2021 10:25
URI: https://repository.its.ac.id/id/eprint/60777

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