Performance measurement system development for micro enterprises under the coaching program of dinas perdagangan dan perindustrian Kota Surabaya

Hidayat, Firza Amelia Azzahra (2015) Performance measurement system development for micro enterprises under the coaching program of dinas perdagangan dan perindustrian Kota Surabaya. Undergraduate thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Micro, Small and Medium-sized enterprises (MSMEs) industries play a
crucial role in the economy of Indonesia. Most MSMEs operate in a fiercely
competitive environment in addition to the incoming ASEAN Economic
Community (AEC) 2015 regulation; as such, it is important to improve business
practices. One government strategy to improve the business practice of micro
enterprise is giving them coaching for a certain period. Dinas Perdagangan dan
Perindustrian Kota Surabaya has implemented a “Coaching Program” for selected
micro enterprises in Surabaya. However, there is no structured mechanism to
show how far the Coaching Program has been progressing. It is believed that
performance measurement is able to help Dinas Perdagangan dan Perindustrian
Kota Surabaya to monitor the achievement of micro enterprises that are being
coached. This final project aims to develop performance measurement system for
the Coaching Program using the Integrated Performance Measurement System
(IPMS) method.

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Integrated Performance Measurement System (IPMS), Micro Enterprise, Performance Measurement
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD56.25 Industrial efficiency--Measurement. Industrial productivity--Measurement.
Divisions: Faculty of Industrial Technology > Industrial Engineering > 26201-(S1) Undergraduate Thesis
Depositing User: Mr. Marsudiyana -
Date Deposited: 21 Nov 2019 04:21
Last Modified: 21 Nov 2019 04:23
URI: http://repository.its.ac.id/id/eprint/71928

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