Analisis Penggunaan Knowledge Creation Performance Pada PT. Pembangkitan Jawa Bali Dengan Metode Structural Equation Modeling

Setyanto, Rifdah Iffat (2020) Analisis Penggunaan Knowledge Creation Performance Pada PT. Pembangkitan Jawa Bali Dengan Metode Structural Equation Modeling. Undergraduate thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Perkembangan ilmu pengetahuan dan teknologi mendorong terbentuknya lingkungan bisnis yang dinamis pada perusahaan penyedia energi listrik. Peningkatan daya saing perusahaan dalam lingkungan ini dapat dilakukan dengan pengembangan melalui knowledge creation performance, namun kondisi perusahaan yang berbeda seperti keberadaan tujuan dan topologi untuk berinteraksi akan memberikan pengaruh yang berbeda-beda pula terhadap hasil yang didapatkan dari knowledge creation performance. PT. PJB telah melakukan sejumlah aktivitas terkait knowledge creation dengan memperhatikan SECI (Socialization, Externalization, Combination, dan Internalization). Permasalahan yang dihadapi adalah bagaimana menganalisis hubungan faktor yang mempengaruhi knowledge creation performance pada PT. PJB menurut faktor lain yang mempengaruhinya serta pengaruh dari SECI melalui variabel mediasi creation process berdasarkan model riset penelitian. Maka dari itu, penelitian tugas akhir ini bertujuan untuk mengetahui hubungan struktural antara creation mode, social networking mode, dan SECI creation process terhadap knowledge creation performance pada PT. PJB dan memberikan rekomendasi untuk meningkatkan capaian indikator pada faktor yang memiliki pengaruh terhadap knowledge creation performance. Metode yang digunakan adalah Structural Equation Modelling (SEM) dengan variabel-variabel dalam model penelitian yang menjadi landasan hipotesis dan metode penelitian kualitatif berupa penyebaran kuesioner kepada setidaknya 200 responden yang bekerja PT. PJB untuk kemudian dilakukan uji pre-processing data, uji asumsi klasik, dan confirmatory factor analysis. Hasil yang didapatkan dari penelitian ini adalah creation mode mempengaruhi knowledge creation mode secara signifikan, begitu pula dalam mempengaruhi social networking mode. Sedangkan creation process terbukti dapat menjadi variabel mediasi antara creation mode maupun social networking mode terhadap knowledge creation performance. Adapun social networking mode hanya mempengaruhi secara signifikan pada indikator management performance. Hasil ini dapat membantu perusahaan dalam mempertimbangkan penentuan strategi dan tindakan yang akan dilakukan terkait penerapan knowledge creation performance pada perusahaan berupa hasil hubungan struktural dan saran variabel lain berdasarkan kajian literatur. ============================================================ The development of science and technology encourages the formation of a dynamic business environment in electricity supply companies. Increasing the competitiveness of companies in this environment can be done by increasing the performance of knowledge creation, but different companies such as objectives and topologies to facilitate will provide differences that are different from the results obtained from the performance of knowledge creation. PT. PJB has conducted activities related to the creation of knowledge with SECI (socialization, externalization, combination and internalization). From this background, the problem that this company faced is how to analyze the relationship of factors that influence knowledge creation performance at PT. PJB according to other factors that influence it and the effect of SECI through the creation process mediation variable based on the research model used in this undergraduate thesis. Therefore, this undergraduate thesis aims to determine the structural relationship between creation mode, social networking mode, and SECI creation process on knowledge creation performance at PT. PJB and provide recommendations to improve the achievement of indicators on factors that have an influence toward knowledge creation performance. The method used in this undergraduate thesis is Structural Equation Modeling (SEM) with variables in the research model that form the basis of hypotheses and qualitative research methods in the form of distributing questionnaires to at least 200 respondents who work at PT. PJB to then do the data pre-processing test, classic assumptions test, and confirmatory factor analysis test. The results obtained from this research are that creation mode influences knowledge creation mode significantly, as well as influencing social networking mode. While the creation process has a mediating effect between the creation mode of social networking mode and the knowledge creation performance. However, social networking mode only influences significantly towards management performance indicator. The results of this study can help the company in considering the determination of strategies and actions that will be taken related to the application of knowledge creation performance in the company in the form of structural relationships and the suggestion of other variables based on literature reviews.

Item Type: Thesis (Undergraduate)
Additional Information: RSSI 658.403 8 Set a-1 • Setyanto, Rifdah Iffat
Uncontrolled Keywords: Knowledge Management, Knowledge Creation, SECI Model, Mediation Variable, Structural Equation Modelling, Knowledge Creation Performance, Manajemen Pengetahuan, Manajemen Hubungan Pelanggan
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD30.2 Knowledge management.
Q Science > QA Mathematics > QA278.3 Structural equation modeling.
Divisions: Faculty of Information and Communication Technology > Information Systems > 57201-(S1) Undergraduate Thesis
Depositing User: Rifdah Iffat Setyanto
Date Deposited: 07 Aug 2020 07:01
Last Modified: 25 Oct 2020 11:50
URI: https://repository.its.ac.id/id/eprint/77190

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