Model Assessment Halal Operation Menggunakan Metode Quality Function Deployment (QFD) Pada Industri Kosmetik Di Indonesia

Assidiq, Muhammad Nurhasan (2021) Model Assessment Halal Operation Menggunakan Metode Quality Function Deployment (QFD) Pada Industri Kosmetik Di Indonesia. Masters thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Kosmetik halal adalah produk kosmetik yang terjamin kehalalannya sesuai dengan syariat Islam sepanjang rantai pasokannya. Pada studi kasus perusahaan kosmetik di Indonesia, pada setiap plant dilakukan audit halal secara berkala yang mengacu pada Sistem Jaminan Halal (SJH) LPPOM MUI. Pelaksanaan audit halal memerlukan pelaksanaan assessment secara terperinci, sehingga perusahaan dapat secara konsisten menerapkan Sistem Jaminan Halal (SJH) LPPOM MUI pada setiap proses operationnya. Penelitian ini bertujuan untuk membuat sebuah model assessment halal operation pada sebuah industri kosmetik di Indonesia dalam rangka menjamin kehalalan produk kosmetik yang dihasilkan.
Metode yang digunakanan dalam penelitian ini adalah Quality Function Deployment (QFD) menggunakan Voice of Auditor (Auditor Halal Internal) yang diubah kedalam atribut Sistem Jaminan Halal (SJH) untuk menentukan respon teknis yang mengacu pada perspektif SCOR. Terdapat tiga matrik, matrik pertama adalah Sistem Jaminan Halal (SJH) dengan Proses Operasi Kosmetik Halal, matrik kedua adalah Sistem Jaminan Halal (SJH) dengan Titik Kritis Halal dan matrik ketiga adalah Titik Kritis Halal dengan Program Perbaikan. Hasil penelitian menunjukkan bahwa desain produk & regulatory (legal) dengan nilai absolute dan percent importance sebesar 3,59 (15,11%) menjadi proses paling kritis pada matrik 1. Pada matrik 2, titik paling kritis pada kosmetik halal adalah SOP dan dokumentasi (traceability) dengan nilai absolute dan percent importance sebesar 6,57 (34,87%). Dan pada matrik 3, program paling prioritas dalam rangka meningkatkan kualitas penjaminan halal produk kosmetik adalah program training halal dan campaign SJH dengan nilai absolute dan percent importance sebesar 4,97 (29,95%). Model assessment halal operation menggunakan QFD ini dapat diterapkan untuk memastikan halal operation kosmetik dan mendukung prioritas program penjaminan halal dan akan bermanfaat bagi industri kosmetik Indonesia yang ingin meningkatkan halal operationnya.
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Halal cosmetics are cosmetic products that are guaranteed to be halal
according to Islamic law throughout the supply chain. In a case study of a
cosmetic company in Indonesia, each factory is subject to periodic audits referring
to the Halal Assurance System (HAS) of LPPOM MUI. The implementation of
the halal audit requires the implementation of a detailed assessment, so that the
company can consistently apply the Halal Assurance System (HAS) LPPOM MUI
in each operation process. This study aims to make an assessment of the halal
operation model in a cosmetic industry in Indonesia in order to ensure the
halalness of the cosmetic products produced.
The method used in this research is multi-phased Quality Function
Deployment (QFD) using Voice of Auditor (Halal Supervisor) which will be
converted into attributes of Halal Assurance System (HAS) to determine technical
requirements that following SCOR model. The availability of three matrices, the
first matrix is the Halal Assurance System (HAS) with Halal Cosmetics Operation
Process. the second matrix is the Halal Assurance System (HAS) with Halal
Critical Factors and the third matrix is Halal Critical Factors with Improvement
Programs. The results showed that product design & regulatory (legal) with an
absolute and percent importance is 3.59 (15.11%) became the most critical
process in matrix 1. Then in matrix 2, the critical point of halal which has the
most potential risk in guaranteeing halal cosmetic products are SOP and
documentation (Traceability) with absolute and percent importance is 6.57
(34.87%). And in matrix 3, the most priority program in order to improve the
quality of halal assurance for cosmetic products is the Halal Training Program and
the HAS Campaign with an absolute and percent importance is 4.97 (29.95%).
The multi-phased QFD model can be applied to assure halal cosmetic operation
and support the prioritization of halal improvement program. The halal operations
assessment using multi-phased QFD model will benefit for Indonesian cosmetics
industry intending to improve their halal operations

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	Assessment Halal Operation, Halal Kosmetik, Quality Function Deployment (QFD), Sistem Jaminan Halal (SJH), Halal Cosmetics, Halal Operation Assessment, Quality Function Deployment (QFD), Halal Assurance System (HAS)
Subjects:	T Technology > TS Manufactures > TS155 Production control. Production planning. Production management T Technology > TS Manufactures > TS156 Quality Control. QFD. Taguchi methods (Quality control)
Divisions:	Faculty of Creative Design and Digital Business (CREABIZ) > Technology Management > 61101-(S2) Master Thesis
Depositing User:	Muhammad Nurhasan Assidiq
Date Deposited:	05 Aug 2021 00:59
Last Modified:	05 Aug 2021 00:59
URI:	http://repository.its.ac.id/id/eprint/84853

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