Penilaian Supplier Relationship Management Maturity Level: Studi Kasus PT PJB Unit Pembangkitan Gresik

Sandy, Gunadi Febry (2022) Penilaian Supplier Relationship Management Maturity Level: Studi Kasus PT PJB Unit Pembangkitan Gresik. Masters thesis, Institut Teknologi Sepuluh Nopember.

Text CAK GUN_TESIS_MMT_SUPPLIER RELATIONSHIP MANAGEMENT_PRINT_R1.pdf - Accepted Version Restricted to Repository staff only until 1 April 2024. Download (1MB) | Request a copy

Abstract

Supply chain management memegang peran penting dalam mendukung kinerja sebuah perusahaan termasuk perusahaan dalam industri pembangkitan listrik. Hubungan dengan supplier sebagai salah stakeholder dalam proses bisnis supply chain management perlu dikelola dengan baik dan efektif dalam program Supplier Relationship Management (SRM) agar memberikan benefit bagi perusahaan. Program SRM dilaksanakan dalam beberapa aktivitas, yaitu Supplier Segmentation, SRM Governance, Supplier Performance Management, Supplier Development, dan Risk Management. Penelitian ini penting untuk dilakukan karena diindikasikan implementasi yang berjalan tidak efektif bisa menurunkan kinerja supplier, salah satunya terkait ketepatan waktu pengiriman material. Beberapa penelitian dilakukan dengan tema besar SRM dengan berbagai sudut pandang dan fokus, diantaranya penyusunan arsitektur sistem informasi sebagai tujuan akhir penelitian, nilai yang ingin dicapai perusahaan melalui implementasi SRM, dan segmentasi berdasarkan indeks proses kapabilitas. Penelitian SRM ini dilakukan dengan metode kualitatif dan kuantitatif dengan cara menyusun instrumen dan memperoleh data level implementasi SRM berdasarkan instrumen pengukuran implementasi yang disusun oleh peneliti berdasarkan literatur review dan divalidasi oleh expert. Penelitian ini bertujuan mengevaluasi efektivitas implementasi program SRM, untuk kemudian dijadikan dasar dalam perumusan program SRM untuk direkomendasikan pada perusahaan pembangkitan listrik. Pengukuran implementasi menunjukkan Supplier Selection and Segmentation dan Risk Management memiliki hasil yang terendah, sehingga perlu dikembangkan. Dengan rumusan program SRM yang direkomendasikan program SRM bisa memperlancar dan membuat proses yang lebih efektif antara perusahaan dan suppliernya. Sehingga dapat meningkatkan kualitas dan kinerja perusahaan melalui hubungan yang kolaboratif konstruktif dengan supplier.
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Supply chain management plays an important role in supporting the performance of a company, including companies in the power generation industry. Relationships with suppliers as one of the stakeholders in the supply chain management business process need to be managed properly and effectively in the Supplier Relationship Management (SRM) program in order to provide benefits for the company. The SRM program is implemented in several activities, namely Supplier Segmentation, SRM Governance, Supplier Performance Management, Supplier Development, and Risk Management. This research is important to do because it is indicated that ineffective implementation can reduce supplier performance, one of which is related to the timeliness of material delivery Several studies were conducted with the big theme of SRM with various perspectives and focuses, including the preparation of information system architecture as the ultimate research goal, the value the company wants to achieve through SRM implementation, and segmentation based on the process capability index. This SRM research was conducted using a qualitative and quantitaive method by compiling instrument and obtaining SRM implementation level data based on implementation measurement instruments compiled by researcher based on literature review and validated by experts. This study aims to evaluate the effectiveness of the implementation of the SRM program, to then be used as the basis for the formulation of the SRM program to be recommended to power generation companies. Implementation measurement shows that Supplier Selection and Segmentation and Risk Management have the lowest results, so they need to be developed. With the formulation of the recommended SRM program, the SRM program can facilitate and make the process more effective between the company and its suppliers. So that it can improve the quality and performance of the company through constructive collaborative relationships with suppliers.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	implementasi SRM, pengukuran implementasi, supplier relationship management, supplier segmentation, implementation measurement, SRM implementation
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management H Social Sciences > HD Industries. Land use. Labor > HD31 Management--Evaluation H Social Sciences > HD Industries. Land use. Labor > HD38.5 Business logistics--Cost effectiveness. Supply chain management. ERP H Social Sciences > HD Industries. Land use. Labor > HD9706.2 Measuring instruments
Divisions:	Faculty of Creative Design and Digital Business (CREABIZ) > Technology Management > 61101-(S2) Master Thesis
Depositing User:	GUNADI FEBRY SANDY
Date Deposited:	07 Feb 2022 01:35
Last Modified:	02 Nov 2022 02:19
URI:	http://repository.its.ac.id/id/eprint/92882

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