Items where Author is "Ahmad, Faizun"

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Thesis

Ahmad, Faizun (2018) Pembuatan Standard Operating Procedure (SOP) IT Helpdesk Berbasis ITIL V3 2011 dengan Menggunakan Analisis Kesenjangan (Studi Kasus: LPSE ITS). Undergraduate thesis, Institut Teknologi Sepuluh Nopember.

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