Items where Author is "Alikaputri, Fiona Rahmi"
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Alikaputri, Fiona Rahmi (2021) Perbaikan Kualitas Jasa Kesehatan Mata Dengan Metode SERVQUAL, Importance - Performance Analysis Dan 5 Whys Analysis (Studi Kasus: Klinik Mata ABC). Undergraduate thesis, Institut Teknologi Sepuluh Nopember.