Items where Author is "Fahmi, Moch Dian"

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Thesis

Fahmi, Moch Dian (2021) Analisa Kualitas Pelayanan Media Customer Service Untuk Meningkatkan Kepuasan Pelanggan Menggunakan Customer Satisfaction Index Pada Online Travel Agent (OTA). Masters thesis, Institut Teknologi Sepuluh Nopember.

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