Items where Author is "Handayani, Ika Apri"

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Thesis

Handayani, Ika Apri (2017) Peningkatan Kualitas Pelayanan Produk Gadai KCA Dengan Pendekatan Lean Six Sigma (Studi Kasus : PT. Pegadaian (Persero) CPP Dinoyotangsi Surabaya). Undergraduate thesis, Institut Teknologi Sepuluh Nopember.

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