Items where Author is "Hendrawan, Maulana Taufik"
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Hendrawan, Maulana Taufik (2020) Evaluasi Kualitas Layanan Dengan Metode Servqual, Importance – Performance Analysis, House Of Quality, Dan Indeks Kepuasan Masyarakat (Studi Kasus : Instalasi Rawat Jalan RSU Haji Surabaya). Other thesis, Institut Teknologi Sepuluh Nopember.