Items where Author is "Jariyah, Amilatul"

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Thesis

Jariyah, Amilatul (2021) Evaluasi Kualitas Layanan ITS Press dengan Integrasi Metode SERVQUAL, QFD, dan FMEA (Studi Kasus: Pelayanan Cetak Buku Tugas Akhir, Tesis, dan Disertasi). Undergraduate thesis, Institut Teknologi Sepuluh Nopember.

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